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Worksheets

TDPO

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

What is the difference between Transactional-DPO and Enhanced-DPO?

a)

T-DPO focusses on what can be delivered now by CBS

b)

E-DPO can only be sold by CFR

c)

E-DPO can only be delivered by Converga

d)

T-DPO can only be delivered by CCZ

2.

1. Which of these is strictly E-DPO?

a)

Form Processing

b)

Invoice Processing

c)

Intelligent Mailroom

d)

CCM

3.

1. How many people are there in the CCZ Prague Delivery Centre?

a)

190

b)

390

c)

490

d)

1090

4.

1. What is the new name for the Converga Manila operation?

a)

Canon Business Services Centre Philippines

b)

Canon Philippines Business Services

c)

Canon Business Services Philippines

d)

Converga Business Services

5.

When did Canon Australia acquire Converga?

a)

2010

b)

2012

c)

2015

d)

2019

6.

Where is the second CCZ DPO operation located

a)

Ostralia

b)

Ostrich

c)

Ostrava

d)

Ostend

7.

Which of these services is not provided by the CCZ DCP Team?

a)

Digital Mailroom

b)

Invoice Processing

c)

Creative Services

d)

Data Entry

8.

What is the definition of an Accounts Receivable (AR) function?

a)

Invoices that are received by an organisation for payment

b)

Invoices that are sent from an organisation for payment

c)

Invoices that are sent internally for payment

d)

Processing of rejected invoices?

9.

What is the definition of an Accounts Payable (AP) function?

a)

Invoices that are received by an organisation for payment

b)

Invoices that are sent from an organisation for payment

c)

Invoices that are sent internally for payment

d)

Processing of rejected invoices?

10.

Bonus Question – A farmer had 17 goats. All but six died. How many survived?

a)

11

b)

17

c)

1

d)

6