wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

CIW IBA Review 2

Total questions: 85

Worksheet time: 46mins

Name
Class
Date
1.
An individual who analyzes Web site statistics to determine the site's efffectiveness.
a)
Web site Analyst
b)
Help Desk Technician
c)
Server Administrator
d)
Web Architect
2.
An individual who who develops and implements plans to exploit the internet for marketing and sales opportunities.
a)
Web Architect
b)
Internet marketing manageer
c)
Server Administrator
d)
Network Engineer
3.
An individual who manages and maintains a network infrastructure.
a)
Mobile Device repair technician
b)
Web Analyst
c)
Network Engineer
d)
Database Administrator
4.
An individual who troubleshoots smartphone and repairs smartphone hardware components.
a)
Web site designer
b)
web site analyst
c)
SEO analyst
d)
Mobile device repair technician
5.
An individual  who determines the visibility of web sites across multiple clients and search engines.
a)
Website Manager
b)
SEO Analyst
c)
Blog Manager
d)
Network Manager
6.
An individual who manages and maintain network servers.
a)
Blog Manager
b)
Server Administrator
c)
Network Engineer
d)
PC and mobile repairs technician
7.
An individual who is responsible for the overall plan of a Web site's development.
a)
Web Analyst
b)
Web Architect
c)
Network Engineer
d)
Web site designer
8.
An individual who analyzes Web site statistics to determine the site's effectiveness.
a)
SEO Analyst
b)
Blog Manager
c)
Web site designer
d)
Network Engineer
9.
An individual who is responsible for the organization and appearance of a Web site.
a)
Server Administrator
b)
Mobile Device repair technician
c)
Network Engineer
d)
Web site Designer
10.
An individual who develops and implements plans to exploit the internet for marketing and sales opportunities.
a)
Network Administrator
b)
SEO analyst
c)
Help Desk Technician
d)
Web Marketing Manager
11.
A individual who is in charge of implementing a process for consistent blogging.
a)
Blog Manager
b)
Network Engineer
c)
Web site Designer
d)
Server Administrator
12.
An Individual who installs modifies and repairs personal computer (PC) hardware components.
a)
Help desk technician
b)
Blog Manager
c)
  PC Repair Technician
d)
Web Architect
13.
An Individual who develops web sites and /or applications for mobile devices.
a)
Mobile device repair technician
b)
Mobile Application Developer
c)
Web site analyst
d)
Web site designer
14.
An Individual who primarily develop server-side web applications.
a)
SEO Analyst
b)
Web Application Developer
c)
Web Architect
d)
Network Engineer
15.
An individual who manages the security measures used to protect electronic data.
a)
Security Analyst/ consultant
b)
Network Engineer
c)
Security Manager
d)
Internet Marketing Manager
16.

Which of the following improves the speed of your browser because it allows you to view previously accessed Web pages without having to request them from the server again?

a)

The Favorites folder

b)

Pop-up windows

c)

The browser cache

d)

The History folder

17.

You want to look at multiple Web sites simultaneously and follow a different path of hyperlinks in each site. What is the easiest way to accomplish this in current Web browsers?

a)

Launch your Web browser multiple times to accommodate each site.

b)

Store Web sites in your History folder and access them as needed.

c)

Store Web sites in your browser cache and access them as needed.

d)

Open multiple windows in one browser and use tabbed browsing.

18.

Nancy is using a Web browser on her desktop computer to place some bids on a popular online auction site. She decides that she wants to browse to the CIW site without closing her browser. What is the most efficient way to do this?

a)

By performing a search within the auction site currently displayed in her Web browser

b)

By opening the CIW app that she has downloaded and installed on her computer

c)

By typing the CIW site's URL (www.CIWcertified.com) in the address bar of her Web browser

d)

By entering the CIW site's FTP address (ftp.CIWcertified.com) in the address bar of her Web browser

19.

Consider the following address:


http://www.CIWcertified.com/Certifications/Foundations/iba.htm

Which term best describes this address type?

a)

Fully qualified domain name

b)

IP address

c)

Deep URL

d)

Relative URL

20.

In reference to the elements of a Web browser, what is a sandbox?

a)

A programming method that isolates a particular application or process

b)

Code that controls how the browser accesses a network

c)

Code that controls how the browser accesses a network

d)

The part of the browser responsible for reading and processing programming languages

21.

What is the purpose of the History folder?

a)

It allows you to perform a keyword search.

b)

It allows you to view a Web page's source code.

c)

It allows you easy access to previously viewed Web pages.

d)

It allows you to design a Web page.

22.

With which prefix does a Web page's Uniform Resource Locator (URL) begin?

a)

html://

b)

mailto://

c)

http://

d)

ftp://

23.

You decide to increase the size of the browser cache and change the frequency with which your Web browser compares cached pages to those on the Web. What problem are you experiencing that would cause you to perform these actions?

a)

Your computer is low on disk space.

b)

Your computer has a low-resolution monitor.

c)

Your computer has an inability to store authentication information.

d)

Your computer has a slow connection.

24.

What is the term for the part of a browser responsible for reading a Web page and presenting it to an end user?

a)

Sandbox

b)

Window

c)

Rendering engine

d)

Interpreter

25.

Your mom sent you a message with a link to a college information page that you find very useful. You want to be able to find this same page in the future from your desktop computer, or from your mobile device when you are not at your desk. Which is the best way to do this?

a)

Manually enter the Web address into any and all browsers on all of your devices.

b)

Memorize the URL so you can find the page using any browser, any time.

c)

Save the message from your mom so you can open the message and copy or click the link any time you want to view the page.

d)

Add the link to a cloud-based bookmark service such as Delicious or Google Bookmarks.

26.

Which of the following is used to help non-technical users collectively classify and find information on a site?

a)

Tagging

b)

Awike

c)

Web feed

d)

Ajax

27.

Which is the preferred approach to communicate important action items in an e-mail message to a co-worker?

a)

Write the action items using all capital letters

b)

List the action items in a numbered or bulleted list for clarity

c)

Include emotions to ensure the recipient understands your humor

d)

Describe all action items at length in a detailed paragraph in the middle of the message.

28.

Paul has received a file attachment from a known individual. He has no reason to expect files from this individual. Which of the following is an effective security strategy for Paul to take?

a)

Open the file attachment and use anti-virus software to scan it

b)

Before opening the attachment, use anti-virus software to scan the system's hard disk

c)

Make back-up copies of important files so that it is possible to recover them in case of an incident.

d)

Before opening the attachment, call or sand a text or instant message to the individual to verify that he or she meant to send it.

29.

You have just finished designing a Web site to support a charity organization's fund-raising efforts. You need to meet with the board members to get their feedback and address some questions before you implement the final design. The board members are dispersed throughout the country and want to avoid spending charity funds on traveling to this meeting. Which of the following solutions would best support the charity and provide you with an opportunity to discuss the design as a group?

a)

Plan a Web conference using a service such as WebEx or GoToMeeting that supports screen sharing and phone conferencing.

b)

Plan a Webinar that reviews the layout of the site and request that board members submit their feedback by e-mail after the Webinar.

c)

Create a PowerPoint slideshow that contains pictures of your Web site design and create a survey to gather the board members feedback.

d)

Create a audio Webcast and distribute it to the board members over the internet.

30.

You received a text and a threatening voicemail from an angry customer who wants to immediately discuss the shortcomings of a recently released product. You are about to walk into a mandatory meeting with your top-level leadership team. Which of the following is your best course of action?

a)

Continue to send text messages to the customer hoping to smooth things over until you can call him on the phone after your meeting.

b)

Request that the customer send his complaints by e-mail, knowing that any inappropriate communication will be documented.

c)

Do not respond to the customer.

d)

Skip the meeting and call the customer

31.

You accidentally dropped your mobile phone, which was submerged in water and no longer works. Upon replacing the phone with an upgraded unit you must reconfigure many of the services. The instructions say that all you need to do is enter your e-mail address and the unit will configure the e-mail client for you. Even though you have tried this several times, it does not work. The mobile phone vendor says that because you are trying to sync your e-mail account with an enterprise mail server, you will need to configure the e-mail client manually. Which choice lists the information you will need to configure the e-mail client?

a)

Company name, e-mail address, SMTP, POP3, IMAP and DNS

b)

E-mail address, SMTP, IMAP, DNS user name and password

c)

E-mail address, SMTP, POP3, user name and password

d)

Company name, SMTP, POP3, user name and password

32.

You have 20 remote employees flying in to attend a corporate meeting. The morning of travel day, the administrator tells you that the hotel reservations have changed. What is the best way to send each traveling employee a quick message with the new hotel information?

a)

Upload the meeting agenda with the hotel information

b)

Post an announcement to the company's Web site with the new hotel information.

c)

Call each stakeholder and leave a message with the address of the hotel.

d)

Send a text message with the hotel information to the mobile phone of each traveler

33.

You are expecting a very important file from a co-worker in a remote office to be sent to you through e-mail. You finally call the co-worker and tell him that you have not received the file. He informs you that he sent the file yesterday, but will send it again immediately. After some time, you still have not received his e-mail message. You contact the Technical Support department and ask them for help. After some investigation, Technical Support finds the e-mail from your coworker with an attachment named salesnumbers.exe in the spam folder of your e-mail client. What is the most likely reason that the e-mail message was filtered out?

a)

Messages from remote offices are blocked on internal e-mail

b)

The attachment's file size exceeds the size limits of the e-mail filter policy.

c)

File attachments with an exe extension may contain malicious code.

d)

The file name of the attached file exceeds the file name length of the filter policy.

34.

The App-A-Day company offers software applications for various topics. When a customer purchases a desired application from the App-A-Day online store, he is directed to a page where he can download the application directly. When the customer is redirected and begins downloading the application, which specific standard protocol is most likely transferring the application?

a)

FTP

b)

HTTPS

c)

HTTP

d)

SMTP

35.

What can you do during the executing and controlling phases of a project to discuss progress, and to respond to project issues and unanticipated developments?

a)

Plan and schedule meetings with team members.

b)

Adjust the project schedule accordingly.

c)

Keep an issues log to review at each project milestone.

d)

Document project tasks to provide a paper trail.

36.
Which IT job role best describes an individual who installs, modifies and repairs personal computer hardware components?
a)
PC repair technician
b)
help desk technician
c)
website designer
d)
database administrator
37.
As a new IT professional, you need to understand the needs of the business, as well as the various technologies required to design and deliver specific products. What is the term that describes this perspective in relation to IT?
a)
holistic
b)
help desk technician
c)
server administrator
d)
security manager
38.
Which IT job role best describes an individual who is responsible for maintaining the software and procedures necessary to protect the confidentiality and integrity of information, and legitimate access to it?Security manager
a)
security manager
b)
web site designer
c)
web site analyst
d)
web site manager
39.
Which IT job role best describes an individual who is responsible for the organization and appearance of a Web site?
a)
web site designer
b)
web site manager
c)
web application developer
d)
web site analyst
40.
Which IT job role best describes an individual who is responsible for managing the maintenance and security of an organization's data?
a)
pc repair technician
b)
help desk technician
c)
web site manager
d)
database administrator
41.
What is the term for an individual who is responsible for developing and implementing plans to take advantage of the sales and marketing opportunities available through the Internet?
a)
web marketing manager
b)
security manager
c)
server administrator
42.
Which IT job role best describes an individual who is responsible for evaluating Web site statistics to determine the site's effectiveness?
a)
help desk technician
b)
web site designer
c)
web site manager
d)
web site analyst
43.
Which IT job role best describes an individual who manages and maintains a network infrastructure?
a)
web site designer
b)
web site analyst
c)
network engineer
d)
web site manager
44.
Which IT job role best describes an individual who provides organizational leadership for Web site content and all related initiatives?
a)
web site analyst
b)
web site manager
c)
web site designer
d)
security manager
45.
Which IT job role best describes an individual who creates applications for devices such as smartphones and tablets?
a)
web site designer
b)
database administrator
c)
mobile application developer
d)
web application developer
46.
Which IT job role best describes an individual who develops primarily server-side Web applications?
a)
web application developer
b)
mobile application developer
c)
web site designer
d)
database administrator
47.
Which IT job role best describes an individual who develops primarily server-side Web applications?
a)
security manager
b)
server administrator
c)
database administrator
d)
web marketing manager
48.
Which IT job role best describes an individual who is responsible for diagnosing and resolving users' technical hardware and software problems?
a)
Pc repair technician
b)
help desk technician
c)
database administrator
d)
web site analyst
49.
Portable Document Format (PDF) résumés:
a)
are compatible with all computer platforms.
b)
can be created by numerous programs on many different platforms.
c)
contain little formatting and are not necessarily designed to be visually impressive.
d)
are generally created to post as Web pages.
50.
  Which of the following retains all the formatting characteristics of a word-processing document, but may render inconsistently in different browsers?
a)
HTML résumés
b)
Portable Document Format (PDF) résumés
c)
Rich Text Format (RTF) résumés
d)
Text résumés
51.
:Which of the following will upper-level managers likely ask you to justify before making a hardware or software purchase, or creating a particular IT product or service?
a)
The Return On Investment (ROI)
b)
The impact on non-technical users
c)
The impact on existing IT technologies
d)
The impact on certifications that may be rendered obsolete
52.
You should obtain an IT technical or professional certification:
a)
·  to demonstrate a level of competence or expertise in a specific IT field.
b)
·  to learn interpersonal, business and project management skills.
c)
·  to learn about the many IT career opportunities that are available.
d)
·  ·  to conduct job searches using Internet technology.
53.

Your mom sent you a message with a link to a college information page that you find very useful. You want to be able to find this same page in the future from your desktop computer, or from your mobile device when you are not at your desk. Which is the best way to do this?

a)

Save the message from your mom so you can open the message and copy or click the link any time you want to view the page.

b)

Memorize the URL so you can find the page using any browser, any time.

c)

Add the link to a cloud-based bookmark service such as Delicious or Google Bookmarks.

d)

Manually enter the Web address into any and all browsers on all of your devices.

54.

You want to look at multiple Websites simultaneously and follow different path of hyperlinks in each site. What is the easiest way to accomplish this in current Web browsers?

a)

Store Websites in your History folder and access them as needed.

b)

Store Websites in your browser cache and access them as needed.

c)

Open multiple tabs in your browser, one for each Website.

d)

Launch your Web browser multiple times to accommodate each site.

55.

You have activated pop-up blockers in your Web browser to prevent pop-up windows from continually interrupting your browsing experience. What could be an unintended consequence of this action?

a)

You may not be able to access some pages or feature of Websites.

b)

You may not be able to access the company intranet.

c)

You may not be able to clear your browser's cache.

d)

You may not be able to set up Web feeds when needed to access news headlines.

e)

You may not be able to download files.

56.

Which type of URL is an abbreviated path to a resource using the current page as a starting position?

a)

Absolute URL

b)

Relative URL

c)

Deep URL

d)

Root URL

57.

Which of the following improves the speed of your browser because it allows you to view previously accessed Webpages without having to request them from the server again?

a)

Bookmarks

b)

The browser cache

c)

The History folder

d)

The Favorites folder

58.

In which of the following job roles is it most important that you be able to translate highly technical concepts into information that a non-technical audience can readily understand?

a)

Java programmer

b)

Help desk technician

c)

Server administrator

d)

Marketing manager

59.

What is the term for an individual who is responsible for developing and implementing plans to take advantage of the sales and marketing opportunities available through the Internet?

a)

Web application developer

b)

Web marketing manager

c)

Web site analyst

d)

Web site manager

60.

Question 3 :

You have decided to look for a new job to advance your career opportunities. Which process helps you to obtain current information about available, relevant jobs in your area most quickly?

a)

Join mailing list for job seekers.

b)

Conduct a search on a job seeker site.

c)

Send instant messages to contacts at other companies.

d)

Conduct a search on Google using appropriate keywords.

61.

Which IT job role best describes an individual who is responsible for maintaining the software and procedures necessary to protect the confidentiality and integrity of information, and legitimate access to it?

a)

Database administrator

b)

Server administrator

c)

Web site manager

d)

Security manager

62.

Which of the following is a necessary responsibility for you to maintain your IT career?

a)

Continuing education

b)

Programming Java

c)

Learning HTML

d)

Customizing applications

63.

Which of the following standards organizations offers a family of business management system standards that details the steps recommended to produce high-quality products and services using a quality-management system that maximizes time, money and resources?

a)

The World Wide Web Consortium (W3C)

b)

The Internet Engineering Task Force (IETF)

c)

The Institute of Electrical and Electronics Engineers (IEEE)

d)

The International Organization for Standardization (ISO)

64.

What is the purpose of conducting an ontological study as it pertains to a particular organization or business?

a)

To enable software engineers and programmers to accurately predict the degree to which a demographic will adopt or accept a new product or innovation

b)

To enable software engineers and programmers to accurately determine how an organization's data is used by particular applications

c)

To enable software engineers and programmers to accurately determine the requirements that a database must fulfill in order to function properly for an organization

d)

To enable software engineers and programmers to accurately map technology solutions to business needs

65.

Which IT job role best describes an individual who creates applications for devices such as smartphones and tablets?

a)

Web site designer

b)

Mobile application developer

c)

Web application developer

d)

Web architect

66.

Which IT job role best describes an individual who installs, modifies and repairs personal computer hardware components?

a)

Help desk technician

b)

PC repair technician

c)

SEO analyst

d)

Network engineer

67.

Which IT job role best describes an individual who develops primarily server-side Web applications?

a)

Server administrator

b)

Web application developer

c)

Web architect

d)

Database administrator

68.

What is the most important consideration in data modeling?

a)

The database's ability to create various complex systems

b)

The database's ability to process data

c)

The database's ability to apply appropriate standards to the data

d)

The database's ability to organize a domain

69.

Which IT job role best describes an individual who is responsible for evaluating Web site statistics to determine the site's effectiveness?

a)

Web site analyst

b)

Web application developer

c)

Web site designer

d)

Web site architect

70.

As a member of a busy IT department, you often work with end users and management personnel, many of whom have only a basic knowledge of computers and computer networks. Which of the following skills is important to your job as an IT professional but is often under-emphasized?

a)

Marketing skills

b)

Management training

c)

Programming expertise

d)

Communication skills

71.

You opened an e-mail attachment and it launches a virus. The virus takes control of your system and you are unable to run your anti-virus software. Which of the following is the best step for you to take next?

a)

Turn off your computer and reboot from a known, clean system disk.

b)

Use nouns instead of verbs for keywords

c)

Tagging

d)

E-mail address, SMTP, POP3, user name and password

72.

You just received a joke that was e-mailed to you by a co-worker. You find the joke funny and consider forwarding it to another co-worker that you trust. Which human resources issue do you risk by forwarding the e-mail message?

a)

Before opening the attachment, call or send a text or instant message to the individual to verify that he or she meant to send it.

b)

Send a text message with the hotel information to the mobile phone of each traveler.

c)

Cost of the project will increase.

d)

Offending a recipient who receives the joke as a result from further forwarding

73.

Which of the following strategies is recommended when conducting keyword searches?

a)

Tagging

b)

Use nouns instead of verbs for keywords

c)

File attachments with an .exe extension may contain malicious code.

d)

Enforce non-repudiation

74.

Evonka is listening to music from an online music provider (such as Pandora or Jango). She builds a list of music preferences, including favorite songs. The music service then suggests additional songs she might enjoy. The music provider is an example of a cloud-computing application that uses a technology for collaborative filtering, which helps define the list of songs available to listeners. Which term describes this technology?

a)

Tagging

b)

FTP

c)

Crowd sourcing

d)

PDF

75.

You have just finished designing a Web site to support a charity organization's fund-raising efforts. You need to meet with the board members to get their feedback and address some questions before you implement the final design. The board members are dispersed throughout the country and want to avoid spending charity funds on traveling to this meeting. Which of the following solutions would best support the charity and provide you with an opportunity to discuss the design as a group?

a)

Plan a Web conference using a service such as WebEx or GoToMeeting that supports screen sharing and phone conferencing

b)

List the action items in a numbered or bulleted list or clarity.

c)

Cost of the project will increase.

d)

If there is an interruption in Internet access, the service and records would not be accessible

76.

Which of the following is used to help non-technical users collectively classify and find information on a site?

a)

FTP

b)

Tagging

c)

PDF

d)

Deep URL

77.

You received a text and a threatening voicemail from an angry customer who wants to immediately discuss the shortcomings of a recently released product. You are about to walk into a mandatory meeting with your top-level leadership team. Which of the following is your best course of action?

a)

The operating system and associated development tools are free, provided you comply with the copy left license.

b)

Request that the customer send his complaints by e-mail, knowing that any inappropriate communication will be well documented.

c)

E-mail address, SMTP, POP3, user name and password

d)

List the action items in a numbered or bulleted list or clarity.

78.

You accidentally dropped your mobile phone, which was submerged in water and no longer works. Upon replacing the phone with an upgraded unit you must reconfigure many of the services. The instructions say that all you need to do is enter your e-mail address and the unit will configure the e-mail client for you. Even though you have tried this several times, it does not work. The mobile phone vendor says that because you are trying to sync your e-mail account with an enterprise mail server, you will need to configure the e-mail client manually. Which choice lists the information you will need to configure the e-mail client?

a)

E-mail address, SMTP, POP3, user name and password

b)

List the action items in a numbered or bulleted list or clarity.

c)

Cost of the project will increase.

d)

Enforce non-repudiation

79.

Raoul has received a file attachment from a known individual. H. has no reason to expect files from this individual. Which of the following is an effective security strategy for Raoul to take? Before opening the attachment, call or send a text or instant message to the individual to verify that he or she meant to send it.

a)

List the action items in a numbered or bulleted list or clarity.

b)

Before opening the attachment, call or send a text or instant message to the individual to verify that he or she meant to send it.

c)

File attachments with an .exe extension may contain malicious code.

d)

PDF

80.

Which is the preferred approach to communicate important action items in an e-mail message to a co-worker?

a)

List the action items in a numbered or bulleted list or clarity.

b)

Turn off your computer and reboot from a known, clean system disk.

c)

Plan a Web conference using a service such as WebEx or GoToMeeting that supports screen sharing and phone conferencing

d)

Tagging

81.

You have 20 remote employees flying in to attend a corporate meeting. The morning of travel day, the administrator tells you that the hotel reservations have changed. What is the best way to send each traveling employee a quick message with the new hotel information?

a)

Enforce non-repudiation

b)

The operating system and associated development tools are free, provided you comply with the copy left license.

c)

E-mail address, SMTP, POP3, user name and password

d)

Send a text message with the hotel information to the mobile phone of each traveler.

82.

As a project manager, you have to balance three elements that compose the project triangle. Suppose your customer requests that you add some new requirements to the project when you are halfway through. If you agree to this request, how would it affect other aspects of the project?

a)

Deep URL

b)

Cost of the project will increase.

c)

· Time

d)

· Scope

83.

You are expecting a very important file from a co-worker in a remote office to be sent to you through e-mail. You finally call the co-worker and tell him that you have not received the file.

H. informs you that he sent the file yesterday, but will send it again immediately. After some time, you still have not received his e-mail message. You contact the Technical Support department and ask them for help. After some investigation, Technical Support finds the e-mail from your coworker with an attachment named salesnumbers.exe in the spam folder of your e- mail client. What is the most likely reason that the e-mail message was filtered out?

a)

File attachments with an .exe extension may contain malicious code.

b)

FTP

c)

If there is an interruption in Internet access, the service and records would not be accessible

d)

Terminating Melanie's employment for copyright and trademark violation, with a cease-and- desist letter asking for control of the account

84.

The App-A-Day company offers software applications for various topics. When a customer purchases a desired application from the App-A-Day online store, he is directed to a page where he can download the application directly. When the customer is redirected and begins downloading the application, which specific standard protocol is most likely transferring the application?

a)

Enforce non-repudiation

b)

PDF

c)

Deep URL

d)

FTP

85.

Digital signatures verify the integrity of the data, verify the identity of the sender, and:

a)

PDF

b)

Enforce non-repudiation

c)

Deep URL

d)

Cost