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Basic HR

Total questions: 28

Worksheet time: 19mins

Name
Class
Date
1.

1. What is Human Resource Management?

a)

Managing workers to achieve organisational goals

b)

Recruiting people to become workers

c)

Training workers to become more competent

d)

Planning effective salary payment

2.

2. What was the major shift of focus that happened since 1950 until now in HRM?

a)

From workers as asset to increase productivity

b)

From increasing productivity to workers as asset

c)

From money making to decreasing cost

d)

From decreasing cost to money making

3.

3. There are 2 main functions of HRM in an organisation. They are ...

a)

Biological Function: Increase health by conducting health screening activities.

b)

Strategic Function: Help in planning the direction of an organisation

c)

Operative Function: Help in recruiting, selecting, training, and assessing workers on regular basis

d)

Physical Function: Help to provide physical facilities for the organisation to succeed

4.

4. The preparation towards facing future challenges, through strategising management of workers is called ...

a)

Managing Personalia (MP)

b)

Personnel Management (PM)

c)

Human Resource Planning (HRP)

d)

Fore-telling future (FTF)

5.

5. The TWO core processes of Human Resource Planning (HRP) are ...

a)

Forecasting demand of HR - Assessing the current needs and situation of the organisation

b)

Strategic Planning - Defining the direction of an organisation

c)

Development of Plan of Action - Develop plans to address the current and future needs of the organisation

d)

Resource Claiming - Making sure organisation receives claims from damages experienced

6.

6. What is Job Analysis?

a)

A process of training workers to be better at their job.

b)

A process of collecting feedback regarding the direction of the organisation.

c)

A process of disseminating information regarding HR to other workers in an organisation.

d)

A process of collecting information regarding a work task / position.

7.

7. There are two main components of what a job analysis should produce, they are ...

a)

Job prospects - Future of where the job would lead to

b)

Job description - A list of description of tasks and responsibilities of a job

c)

Job projection - A projected outcome a job can create

d)

Job specification - Qualifications and requirements in order to perform a job

8.

8. The following are ways to get information for a Job Analysis:

a)

Interview workers - Getting information from workers themselves through interviewing them

b)

Job Analysis Survey - Getting information at a wide scale through administering a survey to workers regarding their job

c)

Observational Job Analysis - Observing workers to get information about the job

d)

Expert Panelist Job Analysis - Consulting subject matter experts in the related job for information regarding the job

e)

Assumptive Job Analysis - Figuring out the nature of a job based on own assumption

9.

9. What are the functions of Job Analysis?

a)

Improve personnel selection

b)

Worker's Career Development

c)

Increase validity of appraisal assessment

d)

Determine a job's pay/compensation

e)

Find faults among workers in an organisation

10.

10. What is recruitment?

a)

A process of collecting suitable candidates for a job opening

b)

A process of opening up the organisation for auditing

c)

A process of choosing a person among few candidates for a job position

d)

A process of consulting the manager of an organisation to open a job position

11.

11. What is job selection?

a)

A process of collecting suitable candidates for a job opening

b)

A process of opening up the organisation for auditing

c)

A process of choosing a person among few candidates for a job position

d)

A process of consulting the manager of an organisation to open a job position

12.

12. Among the ways to assess a candidate for a job position are ...

a)

application form

b)

job performance test

c)

job interview

d)

physical fitness test

13.

13. "Tell us about your working experience." This statement is given to all candidates of a job interview with follow-up questions such as "How did that experience help you?".


These refer to which type of interview question?

a)

Structured

b)

Semi-structured

c)

Unstructured

d)

KBAT

14.

14. Which of these are related with the HR function of Training?

a)

HRP

b)

Recruitment

c)

Job Analysis

d)

Compensation

e)

Health and safety

15.

15. What is Training Need Analysis (TNA)?

a)

A method of collecting information to recruit new workers

b)

A method of collecting funds to conduct training programmes

c)

An effort to established the physical facilities needs of traninig

d)

A method to collect information about the needs of conducting a training

16.

16. Which of these can be used as a source for TNA?

a)

Organisational vision and mission

b)

JD

c)

Job Analysis

d)

Interviewing workers

e)

Job Assessments

17.

17. An admin. officer comes to you and said:

"Mdm., the people in my unit is not being efficient in their job. They take a long time to complete the tasks given and they spend lunch time longer than it should. I have communicated this with them and the change only lasted for a few days. What kind of training should HR provide them?"


Instruction: Respond to this person by doing a TNA. It should end with the objective of the intervention.

4 lines
18.

18. Core elements of a Job performance assessment are that it ...

a)

produce consistent results across workers

b)

assess personalities and hobbies

c)

measure JD and JS

d)

collect information regarding worker's preference

19.

19. Two main types of assessments are ...

a)

MCQ-based

b)

Criterion-based

c)

Norm-based

d)

Statement-based

20.

20. Which of the following are examples of compensation system in an organisation?

a)

salary

b)

leave

c)

EPF contribution

d)

takaful

21.

21. Which of the following are examples of non-compensation system in an organisation?

a)

job satisfaction

b)

job autonomy

c)

opportunity for self-improvement

d)

annual leave

e)

social relationship among workers

22.

22. Which of these are examples of HR performing its function in industrial linkages?

a)

forwarding workers' concern to the management

b)

communicating workers' rights and responsibilities

c)

making sure salary is enough for workers

d)

having a meeting with the workers' association

23.

23. What are the importance of Health and Safety function of HR?

a)

Reduced cost of non-working for sick/injured workers

b)

Reduced cost of medical investigation

c)

Improve organisational productivity

d)

Reduced cost of repairing facilities

24.

24. Among factors of work-related accidents happen can be categorised into ...

a)

individual/worker factors

b)

organisational factors

c)

situational factors

25.

25. Other than organising talks/seminars, list down several interventions to improve the well-being of mental health among staff.

4 lines
26.

26. Which one of these are examples of effort to increase professionalism and ethics in workplace?

a)

IIUM Code of ethics handbook

b)

Mission and vision statement posters

c)

Triple ICE workshops

d)

Publishing/sharing news of workers' good actions

27.

27. Which of these are ways an organisation implement its values on ethics and professionalism?

a)

Requesting a show-cause letter if SFS below 80%

b)

Rejecting annual salary increment

c)

Salary deduction for AWOL

d)

Takrim Day

e)

Public caning for misconduct of work

28.

A core message by Shams:

1. Understand the term HR and its brief historical philosophy = "Workers are asset"


2. Revise core terms in HR (HR, HRP, JA, JD, JS, TNA, Compensation-Noncompensation etc.) and its INTER-RELATEDNESS.


3. Keep in mind that HR is a field of knowledge that is crucial to realise our role as a khalifah (managing human affairs). And remember to make it as 'ibadah by intend to do it as amanah to realise our role as 'abid (servant of Allah s.w.t.).


When we fall, go back to this philosophy. Wallhu'alam. Thank you.

a)

I understand and accept this.

b)

I understand and don't accept this.

c)

I don't understand this.