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WorksheetsISO and Quality
Total questions: 20
Worksheet time: 4mins
What does ISO stand for
International Standard Organization
International Organization for Standards
International Organization for Standardization
International Standardization Organization
These are the Targets derived from SLA
Speed
Quality
Cost/Value
KPI
Where to find the team's Job Description
Profact
ISO 9001 SSC Manila Site
Team Sharepoint
Global SSC ISO Site
Where to find team's updated Organizational Chart
Profact
ISO 9001 SSC Manila Site
VISA
VISO
Where to find team's SLA
ISO 9001 SSC Manila Site
Team Sharepoint
Profact
VISO
What is the validity of SLA
2 years
2 months
3 years
3 months
Who should have an Onboarding Training Program
On Probationary Status
New Hire
One Year in the Company
Five Years in the Company
Process of monitoring and evaluating the process control
Risk Analysis and Process Control
Root Analysis and Process Control
Risk Analysis and Personal Computer
Root Analysis and Personal Computer
Frequency of Performance Review
Once a year
Thrice a year
Twice a year
Twice a month
Where to find the records of trainings
My History
My Learnings
My HR
Myself
Validity of Desktop Procedures
Two years
Three years
Two months
Three months
What kind of orientation training is provided when employees are hired
New Year Orientation
Townhall
Personal Orientation
New Hire Orientation
What does QMS stand for
Quality Management Surveyor
Quantity Management System
Quantity Management Surveyor
Quality Management System
A document where the detailed account of the tasks the employee has
Task Document
Process Document
Desktop Procedure
Job Description
What do you call the non-fulfillment of a requirement stated in the QMS
Conforming
Error
Non-conformity
Correction
It allows to track the feedback to improve the relationship of the process team within their partners - process owners, stakeholders, customers, requestors
Satisfaction Survey
Customer Feedback
Standard Survey
Target Survey
Who is NA OTC's GDM
Alen Hope
Beverly Sandig
Sonia Kristinova
Elaine Kunkle
What does SLA stand for
Service Level Assignment
Service Level Agreement
Service Legal Agreement
Service Legal Assignment
Name of the Company Nurse/SHE Officer
Jessica Go
Jesseca Stop
Jesseca Go
Jessica Stop
Name of our CI Manager
Mark Isidro
Conie Bozar
Emmanuel Martin
Lujann Lamsin
