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WorksheetsSystem Requirement Determination
Total questions: 12
Worksheet time: 6mins
Which is NOT a purpose of the requirements definition?
To give a very high-level explanation of the business requirements
A more precise list of requirements that can be used as inputs to the rest of analysis
Create functional requirements
Create cost/benefit analysis
An example of a functional requirement is _________
Access to the customer order system
System should be available in English and Spanish
System can be accessed through a Blackberry device
System is automatically updated every 5 seconds
An example of a nonfunctional requirement is ____________
Supplier table is available
The system must contain customer order history for three years
System can be used in any of 100 offices worldwide
Customer zipcode is formatted as character data
Which is NOT a requirements analysis strategy?
Understanding of the as-is system
Identifying improvements
Understanding of screen design, layout and navigation
Developing requirements for the to-be system
Myles is studying a system to lessen the number of complaints about the Help Desk. He has formally studied the service counter at Wal-Mart, Target and Kohl’s department stores; as well as listened in to complaint phone calls to a hotel booking site. He is trying to see how other organizations work at lessening complaints and also how they handle complaints. This would be what type of analysis?
complaint processing
design analysis
informal benchmarking
problem analysis
When eliciting requirements from processing clerks and lower level managers about ‘how’ a system works, the best approach might be: _____.
JAD session
document analysis
Closed-ended interview questions
Probing interview questions
A technique where a set of written questions are distributed to people (frequently to a large number of people) is: _____.
Observations
Questionnaires
Interview
JAD session
One of the major differences between a JAD session and an interview is:
Selecting participants
All JAD sessions are structured and must be carefully planned
Figuring out what is to be done
Preparing for the session
An interview report is prepared in which step of the interview process?
Conducting the interview
Designing interview questions
Post interview following-up
Preparing for the interview
Marta wants to collect facts and opinions from a wide range of geographically dispersed people quickly and with the least expense. She would probably want to use:
document analysis
interviews
questionnaires
observations
When an analyst is seeking a more wide ranging response to questions they would probably use:
open-ended
close-ended
probing
observation
Paul is interviewing Ming. He first explains why he is there and what he wants to accomplish in the interview. This would be done in which step of the interview process?
Selecting interviewees
Designing interview questions
Preparing for the interview
Conducting the interview
