CSRs are made aware of which customers opted in to complete the Voice of the Customer survey

True / False: You are able to keep track of company and industry news in CNPToday.

Which site offers current reference materials for business rules and process steps for the Contact Center?

Which site allows employees to access computer based learning modules and training assessments?

True/False: The customer can self-service thru the IVR.

The Service Line brings gas to the:

Each state that CenterPoint Energy serves has a ______ that protects both the consumers and utilities from unreasonable demands.

How many digits are in the digital serial number on a gas meter?

Natural gas consumption is calculated in _____.

Which program spreads the cost of a customer's bill throughout the year for more manageable payments?

Which state program provides payment assistance to customers who are having difficulty paying their gas bill?