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WorksheetsBATCH 4331
Total questions: 17
Worksheet time: 9mins
Where do you find the SD manuals and guides page?
Crew portal home page
Power Apps
Crew Pulse
HR Direct
How do you know if there are updates on the page?
Because you should know about it
You can find the latest updates on the Home Page of SD manual and guides
Managers will inform you by Teams
Service trainers will send you an Email
What is the ERM and where can you find it?
Stands for Emirates Relevant Moment and can be found on crewportal
Stands for Engineering Risk Management
ERM stands for Employment Regulations Manual and can be found in HR Policy page on Crewportal
Is the Emirates Resources Management and can be found in crewportal
You must memorise the RRM
True
False
Why is it good to be familiar with the basic company regulations?
To avoid putting yourself, colleagues and customers at risk. Also to be aware of what we can and cannot do.
Its the same being familiar or not with the regulations
What regulations?
Which is the one section you are recommended to read in the ERM?
Our Corporate Code of Conduct
As you leave us
Economy Class Manual
Safety and Emergency Procedures
Not knowing a policy is a valid reason to breach it
True
False
Where do you find the accommodation manual?
Crew Portal - HR Direct - Accommodation - Manual
Crew Portal - About you - Your accommodation - Basic Manual
Employment Regulations Manual - Accommodation Manual
Crew Portal - SD Manuals and Guides - Other Manuals - Accommodation Manual
What is the visitation policy for cabin crew in company accommodation?
There is no policy, we can receive visitors at any time
Short term visitors (Same day) & Long Term Visitors (More than 1 day)
Only if you are living alone you can receive visitors
Only short term visitors, they must leave before 11pm
Smoking in the company accommodation is allowed IF we smoke in the balcony
True
False
Are pets allowed?
Pets are not allowed
Small pets are allowed (cats or small dogs)
Pets are completely allowed, they are part of the family
Do you have access to Bayti Portal for maintenance requests?
Yes, log in to Crew Portal and find Bayti Portal under Tools.
Only one person in the flat will have access to Bayti
As grade 2 we don't have access to Bayti Portal
Bayti Portal is a myth, it does not even exist
When can you move to another accommodation?
After your first contract
You can move only if you are married
After 3 months
After 1 year
What is the move free and when do you have to pay?
2000 AED
You don't have to pay, it's free
1000 AED to single Apartment / 500 AED to shared apartment
1 basic salary will be deducted
What do you do if you don’t get along with your flatmate
Report your flatmate with the manager
Treat them with respect and try to address any issues for adjustments to be done
Pack his/her things and leave it outside the apartment
Change the door lock
What are the issues between flatmates will management be involved in?
Playing loud music / Interrupt the resting periods / Not respecting his/her privacy
Management will never be involved in
Your flatmate is using the TV on the living room and you want to watch Netflix
Flatmate cooks too much smelly food
What do you do if u have maintenance issue in your accommodation?
Access to Crew Portal - HR Direct - Accommodation - Create a request
Call your manager ASAP
Send a message to the trainer by Teams
Access Bayti portal - Choose maintenance request - Create a new maintenance request,
