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WorksheetsTDH101: QUIZ 3; The hotel & Lodging
Total questions: 10
Worksheet time: 3mins
Below are the department in hotel industry EXCEPT:
front office
housekeeping
domestic package
food & beverage
The role of hotel manager is?
short term and long tern range planning
maintaining negative image and quality service
maintaining minimum room occupancy
_____________ is a area where visitor arrive and encounter staff.
housekeeping
front office
financial
food & beverage
Back office or back of the house refer to which department?
reception
fine dining
front office
operation
Front office or Front of the house refer to which department?
reception
kitchen
housekeeping
operation
A guest who arrives at a hotel without a reservation
walk ins
no show
overstay
house limit
Guest who are extended their stay from their check out date
walk ins
no show
overstay
house limit
___________ doing basic cleaning task in the hotel.
sales & marketing
housekeeping
front office
tour guide
VC is refer to?
vacant clean
vacant cost
A hotel for transients that caters especially to salesmen
suburban
convention
downtown
commercial
