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WorksheetsProcess Briefing Quiz
Total questions: 11
Worksheet time: 22mins
Write your LMS Log ID / LMS Login Mobile Number ?
If Idea customer requests for Creating a new Name caller tune which was not available in data base, what will be the TAT ?
5 working Days
5 Days
7 Days
7 Working Days
With the recharge of Rs 95, a customer will get -
Rs 74 TT as secondary Balance with 200MB 3G/4G Data valid upto 56 days
Rs 72 TT as secondary Balance with 200MB 3G/4G Data valid upto 56 days
To enable seamless connectivity during COVID 19 Lock Down, all prepaid customers, will proactively be given an extension in service validity till 17th April'20 as well as Rs 10 talktime as secondary balance. *
True
False
Both Email ID and alternate number updation will be restricted only via self service modes for Retail Front lines.
True
False
After the expiry of customer’s current pack validity, outgoing barring period will be of *
15 Days
7 days
98 days
90 days
REDX customers requesting for post to pre migration within 6 months of subscribing to REDX plan will now also have to pay Rs.3000 RedX exit fee in addition to the outstanding (billed + unbilled) for the migration request to be taken.
False
True
Customers will be unable to generate UPC if they are on Nirvana Family plans due to contractual obligation
False
True
Cant say
In Idea ,The renewal charges for Amazon Prime will not be refunded after ______ days, for not retained customers.
30 Days
45 Days
60 Days
15 Days
On recharging with specific unlimited (UL) recharge, customers get the double data benefit (i.e base data + Supplementary data quota) credited at the same time
True
False
If customer has already availed Amazon prime subscription free from vodafone, will he eligible to get it free again through REDX plan?
Yes
NO
