WorksheetsDriver Training & Route Riding
Total questions: 10
Worksheet time: 5mins
T or F
While route riding, if the delivery instructions are incorrect, or if there is an address change, or if the dealer has changed its name, you should contact the appropriate person within the PM team to change the profile?
True
False
What delivery equipment should a driver ensure he/she has on their truck before they depart their route? BEST ANSWER.
Pallet Jack
Lunch
Straps
Load Bars
How far should you follow your driver?
Half-way through the route
Just ensure you have gone to at least one stop for every customer
All the way back to the dock
Three or four stops will do
As a route rider what is the time frame should you arrive at the dock? BEST ANSWER
One to one and a half hours before your route departure
Thirty minutes before route departure
Right before the departure time
Meet at the first stop
As a route rider, what two pieces of route information should you copy and take with you in order to understand the route? BEST ANSWER
Your snacks and coffee
Your computer and phone
Route sheets and profiles
A pen and GPS
During delivery you should------BEST ANSWER
Watch the driver closely from inside your vehicle
Ensure the driver does an on-site scan and a parcel scan
Exit your vehicle and train the driver on all processes
Exit your vehicle and take notes for your daily report
After your last delivery what do want to have the driver get before heading back to the dock?
(a)
Everyone on the dock should wear a safety (a)
A driver should display a sense of (a)
What do you want to get from the driver before you depart? BEST ANSWER
Delivery tips
His/Her Kentucky Derby picks
The drivers phone number
The drivers vest size
