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Formatting Business Correspondence

Total questions: 15

Worksheet time: 4mins

Name
Class
Date
1.

When a business types a letter to an individual, it is considered a:

a)

personal business letter

b)

business letter

2.

When a business types a letter to another business, it is considered a:

a)

business letter

b)

personal business letter

3.

When an individual writes a letter to a business, it is considered a:

a)

personal business letter

b)

business letter

4.

What part of the business letter identifies the address of the person composing/writing the letter?

a)

inside address

b)

return address

c)

letterhead

d)

none of the above

5.

What part of ANY letter identifies the address of the person receiving the letter?

a)

inside address

b)

return address

c)

letterhead

d)

none of the above

6.

What is the body of the letter?

a)

complimentary closing

b)

message/paragraphs

c)

salutation

d)

letterhead

7.

When someone other than the author types the letter you should include:

a)

enclosure

b)

typist's initials in lower case

c)

attachment

d)

typist's initials in upper case

8.

The inside address is typed below the salutation.

a)

true

b)

false

9.

There is always a double space between single spaced paragraphs in a letter.

a)

true

b)

false

10.

An example of a complimentary closing is Dear Ms. Smith.

a)

true

b)

false

11.

Dear Mr. Jones is an example of a:

a)

complimentary closing

b)

salutation

c)

inside address

d)

none of the above

12.

When you sign a letter, it can only be in what 2 colours of ink?

a)

red or black

b)

blue or red

c)

black pencil or black ink

d)

black or blue

13.

How is an "enclosure" formatted in a letter?

a)

A double space after the last item in a letter and typed, Enclosure

b)

A single space after the last item in a letter and typed, enclosure

c)

A double space after the signature lines and typed, Enclosure

d)

A double space after the typist's initials and typed, encl.

14.

It is acceptable to sign a letter that you typed for someone else.

a)

true

b)

false

15.

Choose the CORRECT answer as it pertains to 2-point punctuation in a letter.

a)

There is a : after the Salutation and , after the Complimentary Closing.

b)

There is a comma after both the Salutation and Comp. Closing.

c)

There is a comma after the Salutation and a comma after the Complimentary Closing.

d)

There is a : after the Salutation and Complimentary Closing.