NEW
Font size
WorksheetsMock CBT-3(26,32,33,36,37,38)
Total questions: 60
Worksheet time: 2hrs 0mins
OHS stands for (Unit 26: 1.1)
Workplace health and safety
Occupational health and safety
A listing of a project's milestones, activities, and deliverables, usually with intended start and finish dates is defined as _____________. (Unit 26: 1.5)
Planning
Schedule
Initiation
Closure
A formal statement of business goals and plans is a _______________. (Unit 26: 1.5)
Business document
Business plan
Business description
Business environmental analysis
Quality Assurance (QA) tries to: (Unit 26: 2.2)
prevent mistakes in manufactured products
focus on providing confidence on quality requirements
protect mistakes in manufactured products
assure mistakes are accepted
Why does a business need a quality assurance strategy? (Unit 26: 1.2)
To manage the team.
To maintain customer service
To maintain continuous improvement
To monitor the success of products
Having the correct licenses and registrations is fundamental to your business. What would you define the word registration? Unit 32 KLO 1.1
It is basically permit given by the government to run a company within government jurisdiction.
It is just paperwork and not important
It happens everywhere.
It is basically registering a new business with the state government or local body.
Which of the following is NOT an example of a business organization? Unit 33 SS 1.h
A sole trader
An employee
A limited company
A limited liability partnership
In relation to the 'veil of incorporation' that is a feature of a limited company's separate legal personality, in which of the following circumstances will a court NOT lift the veil to identify the true nature of the relationship? (not part of the curriculum)
i) Where the company has been established to commit a fraud.
ii) Where the company has been established to circumvent contractual agreements.
iii) In the interests of justice.
iv) Where two separate legal entities are run as one economic undertaking.
ii and iv
ii, iii and iv
All of the above
iii and iv
Which one of the following is not a Legal Consideration in Saudi Arabia? Unit 32 KLO 1.2.b
Doing Business with the Public Sector
Tax law
Registration
Submitting end of year income statement
Example of licensing and permitting: Unit 32 KLO 1.1
Seller’s permit
Food preparation permit
Home occupation use permit
All of the given
The name of a liability insurance policy that provides high limits of coverage above underlying coverage and may fill a number of insurance gaps is: Unit 32 SS 12
A general liability policy
An umbrella policy
An errors and omissions policy
A difference in conditions policy
_________ is working for one's self rather than for another person or company. In other sense, it is earning one's livelihood directly from one's own trade or business rather than as an employee of another. Unit 32 SS 1.a
Self-employment
Autonomous
Free-labor
Subsidiary
Suppose a project has many hazards that could easily injure one or more persons and there is no method of avoiding the potential for damages. The project manager should consider _______as a means of deflecting the risk. (Unit 32 KLO1.6)
Abandoning the project
Buying insurance for personal bodily injury
Establishing a management reserve
Not acknowledging the potential for
When should a risk be avoided?( unit 32 KLO 1.2)
When the risk event has a low probability of occurrence and low impact
When the risk event is unacceptable-generally one with a very high probability of occurrence and high impact
When the risk can be transferred by purchasing insurance
A risk event can never be avoided.
Which of the following is not an entrenched cultural value that might impede strategic planning?
Unit 33 KLO 2.3.b
Stability
Compartmentalization
Internal orientation
Proactive behavior
Which of the following is not a good reason for writing a business plan?
Assessing the feasibility of a business or project
Setting objectives and budgets
Though this knowledge is important, writing a business plan involves much more than this
Calculating how much money is needed
A __________ is a formal statement of a set of business goals, the reasons why they are believed to be attainable, and the plan for reaching those goals. It may also contain background information about the organization or team attempting to reach those goals. Unit 33 SS 1
Sales Plan
Business Plan
Operation Plan
Marketing Plan
A ________ plan is a written document that details the necessary actions to achieve one or more marketing objectives. It can be for a product or service, a brand, or a product line. It covers between one and five years. Unit 33 SS 4
Sales Plan
Business Plan
Operation Plan
Marketing Plan
A __________ constitutes semi-finished parts, components, sub-assemblies or modules that have been inducted into the production process but not yet finished. Unit 33 SS 3.d
Replacement parts inventory
Work in process inventory
Raw materials inventory
Finished goods inventory
The first step of the financial risk management process is __________
Strategy formulation
Deep Analysis
Values stakeholders
Dynamic process
VMOSA stands for
Vision, mission, objectives, strategies, action plans
Vision, management, objectives, strategies, action plans
Vision, mission, opportunities, strategies, activities
Visual, management, opportunities, activities
To Develop operational business development strategies and procedures the organization needs to develop Unit 33 KLO 2.3.c
the action plans
the quality system
performance measures and operational targets
All of the above
One of the following is an example of insurance (unit 33KLO1.1)
A record keeping
Labor law
Public liability insurance
Air insurance
A local regulations only implement on (unit 33KLO 1.4)
A small town
All over country
All over world
A small tribe
What are the written guidelines issued by an official body or a professional associated to its employees (unit 33KLO 1.6)
Insurance
Regulations
Tax
Code of practice
Which section is completed last in evaluation skills and methods? (Unit 33 KLO 2.1)
Finance details
Marketing budget
About your business
Executive summary
Financial plan may include (unit 33 KLO 2.3d)
Distribution
Pricing
Promotion
Monthly quarterly or annual returns
Exploration of new markets aboard is an example of (unit 33 KLO 2.3e)
Strength
Weakness
Opportunities
Threats
You should describe your products and services and discuss the markets that you are (unit 33 KLO 2.3e)
Aiming
Targeting
Goaling
Goading
Which is not include in developing strategies for minimizing risks (unit 33 KLO 2.4)
Research market needs, market size and potential.
Develop risk management strategies
Develop contingency plan
Identify risks
The following is a type of business planning (unit 33 KLO 2.3b)
Taxation planning
Strategic planning
Evaluation planning
Insurance planning
One of the following is the correct definition of marketing used by the Chartered Institute of Marketing and the others are fundamentally flawed. Which one is correct?
The selling process which results from the identification and anticipation of customer requirements.
Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
An accounting process of minimizing costs and maximizing revenues.
The supply of goods and services to customers in such a way that the company becomes the preferred source of supply for customers.
A builder who has a full order book during a period of economic prosperity and leaves his potential customers waiting for work to be completed is most likely showing what type of business orientation? Unit 36 KLO 1.2
Marketing orientation
Selling orientation
Production orientation
Societal orientation
Positivist approaches to marketing are essentially based on which of the following approaches? Unit 36 SS 8
In-depth case studies of consumers.
Uncovering the real underlying truth about consumer emotions.
Methodologies which are robust and repeatable.
.
Methodologies which seek to uncover positivist and negative attitudes about a product
Which of the following statements is NOT true about the concept of a customer? Unit 36 SS 1.a
A customer and consumer are always the same thing - the terms are completely interchangeable.
Customers can be described as clients.
A customer doesn't necessarily consume the product that they have purchased.
Students can be described as customers of a university.
Which of the following is the best definition of value? Unit 36 KLO 1.1
A technical measure of a company's selling price relative to its production costs.
A measure of the mark-up charged by companies.
The lowest prices available to consumers.
The best ratio of benefits to costs available to buyers.
Which of the following is NOT usually defined as an element of the marketing mix? Unit 36 SS 5
Products
People
Profits
Place
Particular communication that must be achieved within a definite target audience within a specific time is classified as: Unit 36 SS 7
Message decision
Media decision.
Advertising objective
Advertising evaluation
If someone is talking about the company existing of a company and giving a brief history then they are giving information: Unit 36 SS 4.c
Company background
Company’s vision
Company stakeholders
Company potential partners .
What do company require in a job role: Unit 36 KLO 1.3
competent
knowledge
attitude
behavior
How to define the wages of the salary : Unit 36 KLO 1.1
How they look .
set of the company's standards
weekly, hourly , monthly .
None of the above
Which of the 4 p’s of the marketing mix concerns how much a customer’s pays for the good or service being offered?(unit 36 KLO 1.5)
Product
Price
Promotion
Place
The marketing company can identify the product mix as (unit 36 KLO 1.5)
Total number of products lines a business offers
The types of products a business offers.
The differences in products a business offers
The combination of products a business offers.
Marketing strategy in which a firm sells different segments and offers different product is classified as (unit 36 KLO 1.8)
Individual marketing
Differentiated marketing
Mass marketing
Niche marketing
An employee who works for 8 hours, who is entitled to have 10 days holiday per year and who can work over time is considered a (unit 37 KLO 1.1, 1.4, 1.5, 2.2 , 3.2)
Full time employee
Part time employee
Consultant
Self-owner
Ahmed is going to do orientation for employees new to the organization about fellow employees, supervisors, and the policies of the company. He is doing (unit 37 KLO 3.4)
Employee orientation
On-the-job training
Networking
Off-the-job training
Which style of management would be most effective in an emergency situation? (Unit 37 KLO 3.3)
Autocratic
Consultant
Delegating
Participating
Posting the right person at the right place is called? (Unit 37: 2.5)
recruitment
coaching
Deployment
Induction.
Which of the following is not a web hosting company (unit 38: 1.2)
Hostgator
WPX Hosting
Blue host
The standards and the criteria that the applicant has to meet to get the job : Unit 36 SS 1.a
Experience
Selection criteria
Quality assurance .
company mission
If a company is advertising for a computer technician he/ she has to have Unit 36 KLO 1.3
IT hobby
IT experience & knowledge
Business qualification
None of the above .
Issues in communication may include: (SS 3)
Dealing with difficult customers
Negotiating with stakeholders
Processing complaints
All of the above
Key stakeholders may include: (SS 2)
Business partners
Customers
The community
All of the above
The main criteria to hire employees: (KLO 3.10)
Capabilities, value and cultural fit
It depends on the position
Communication: Written, oral and interpersonal.
All of the above
What is the ability to solve both easy and hard workplace problems by making decisions that are based on available information? (36 KLO 1.2)
Analytical skills
Practical skills
Work skills
Research skills
What is an organizational policy? (Unit 26: 3)
Rules and guidelines written by the organisation to help it reach its long term goals
An assignment in the diploma group
Something which has information
A document
What are procedures? (Unit 26)
Procedures help an organisation to work within their policy and achieve their goal and good working practices.
A document
An assignment in the diploma group
Part of the marketing mix
What helps a new employee settle into their job? (Unit 26: 3.4)
Training
Induction
Appraisal
Interview
A grievance is a(n): (Unit 26: 3.2)
Ongoing issue relating to the organization policy, practice, or procedure.
Solved issue relating to the organization policy, practice, or procedure.
Implementation of recruitment policy
Implementation of selection policy
What does the acronym SMART stand for? ( Unit 33- KLO 2- 2)
Suitable, measurable, actionable, rewarded and timely
Specific, measurable, actionable, resourced and timely
Standardised, measurable, achievable, rewarded, and timely
Specific, measurable, achievable, rewarded and timely
