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Summative Test Marketing in Foods

Total questions: 35

Worksheet time: 1hrs 10mins

Name
Class
Date
1.

What are the 3 Primary Elements of the contemporary marketing mix?

a)

SWOT Services mix

b)

Product-service mix

c)

POP services Mix

d)

Presentation Mix

e)

Communication Mix

2.

Which type of marketing treats everyone in the market as having the same needs and wants?

a)

Direct marketing

b)

Target marketing

c)

Mass Marketing

d)

Answer not given

3.

Which type of marketing treats as being different from each other and tries to make a focused appeal to distinct groups

a)

Direct marketing

b)

Target marketing

c)

Mass Marketing

d)

Answer not given

4.

Face-to-face interactions between service staff and guests is a poor way to solidify an operation’s credibility and identity in a competitive market.

a)

True

b)

False

5.

Point-of-purchase materials include menu boards, print pieces, and other display items near the point where guests make their decisions about what to buy.

a)

True

b)

False

6.

Market segmentation is used within the restaurant and foodservice industry because it helps operations target their customers.

a)

True

b)

False

7.

The contemporary marketing mix is a new marketing model for the competitive restaurant and foodservice industry.

a)

True

b)

False

8.

A group of people, also known as customers or guests, who desire a product or service is called a

a)

Group

b)

Market

c)

Segment

d)

Community

9.

The process of communicating a business’s message to its market is called

a)

Servicing

b)

Presentation

c)

Marketing

d)

Positioning

10.

What consists of all of the food and services offered by an operation to guests?

a)

Presentation mix

b)

Communication mix

c)

Product-service mix

d)

Contemporary marketing mix

11.

All of the elements that make an operation look unique are considered part of the operation’s

a)

Presentation mix

b)

Communication mix

c)

Product-service mix

d)

Contemporary marketing mix

12.

The ways in which an operation actively tries to reach its desired guests, such as through advertising, are part of the operation’s

a)

Presentation mix

b)

Communication mix

c)

Product-service mix

d)

Contemporary marketing mix

13.

The list of steps an operation must take to sell a product or service to a specific market is called a

a)

Marketing plan

b)

Promotion mix

c)

Research report

d)

mission statement

14.

Which part of a SWOT analysis identifies the factors outside the operation that could decrease revenues or increase costs?

a)

Stenghts

b)

Weaknesses

c)

Opportunities

d)

Threats

15.

Which type of marketing treats everyone as having the same needs and wants?

a)

Mass marketing

b)

Target marketing

c)

Geographic marketing

d)

Demographic marketing

16.

Paying to present or promote an operation’s products, services, or identity is called

a)

advertising

b)

personal selling

c)

public relations

d)

direct marketing

17.

Limited, or short-term, incentives to entice guests to patronize an operation are known as

a)

advertising

b)

personal selling

c)

sales promotions

d)

direct marketing

18.

The process by which an operation interacts with the community at large is called

a)

advertising

b)

personal selling

c)

public relations

d)

direct marketing

19.

The first step in any marketing plan is to

a)

establish objectives

b)

research the market

c)

develop a marketing strategy

d)

evaluate feedback from customers

20.

The mass mailing of coupons, menus, and advertising about a promotion to guests in a particular area is called

a)

service

b)

signage

c)

premium

d)

direct mail

21.

What involves interacting with the people in the local area to create awareness of and trust for an operation?

a)

Publicity

b)

Press Kit

c)

Press Release

d)

Media Vehicle

22.

The people an operation intends to pursue as guests are known as the

a)

Planned market

b)

personal sellers

c)

target market

d)

direct market

23.

What is a marketing plan?

a)

The steps marketers take to evaluate an operation’s products or services

b)

The steps an operation must take to sell a product or service

c)

The way marketers research a market

d)

The way marketers execute their promotion scheme

24.

Interacting with the people in the local area to create awareness of and trust for an operation is part of

a)

media relations

b)

media vehicles

c)

direct marketing

d)

community relations

25.

The way a particular operation looks and feels to guests is part of its

a)

aesthetic

b)

publicity

c)

artistry

d)

decoration

26.

The presentation mix consists of

a)

all the foods and services offered to customers.

b)

the ways an operation actively tries to communicate.

c)

all the elements that make an operation unique.

d)

all the ways an operation actively tries to communicate with its desired customers.

27.

The way the marketing strategy is put into practice is called the

a)

Marketing plan

b)

Action Plan

c)

Marketing Mix

d)

Public Relations mix

28.

A SWOT analysis focuses on a company’s strengths, weaknesses, opportunities, and

a)

threats

b)

tasks

c)

technology

d)

turnover

29.

Paying to present or promote an operation’s products, services, or identity is known as

a)

a press release.

b)

public relations

c)

a communication mix

d)

advertising

30.

Which part of a promotional mix includes limited, short-term incentives to entice guests to patronize an operation?

a)

Personal Selling

b)

Direct Marketing

c)

Advertising

d)

Sales Promotions

31.

The part of a promotional mix that includes face-to-face interaction between staff members and guests is known as

a)

Personal Selling

b)

Direct Marketing

c)

Advertising

d)

Sales Promotions

32.

What is the last of the five main components of a marketing plan?

a)

Develop a marketing strategy.

b)

Implement the advertising.

c)

Implement an action plan.

d)

Evaluate/modify the action plan.

33.

Hosting a charity event is an example of

a)

cooperative sales promotion.

b)

media relations

c)

community relations

d)

a medial vehicle

34.

Television, radio, newspapers, storefronts, and the Internet are all viable options for what?

a)

A press release

b)

A marketing Plan

c)

Samples

d)

Advertising

35.

When an operation’s marketing strategy is determined by its desire to satisfy customers’ wants and needs, it is called

a)

demographics

b)

guest-driven

c)

personal selling

d)

Public Relations