WorksheetsSummative Test Marketing in Foods
Total questions: 35
Worksheet time: 1hrs 10mins
What are the 3 Primary Elements of the contemporary marketing mix?
SWOT Services mix
Product-service mix
POP services Mix
Presentation Mix
Communication Mix
Which type of marketing treats everyone in the market as having the same needs and wants?
Direct marketing
Target marketing
Mass Marketing
Answer not given
Which type of marketing treats as being different from each other and tries to make a focused appeal to distinct groups
Direct marketing
Target marketing
Mass Marketing
Answer not given
Face-to-face interactions between service staff and guests is a poor way to solidify an operation’s credibility and identity in a competitive market.
True
False
Point-of-purchase materials include menu boards, print pieces, and other display items near the point where guests make their decisions about what to buy.
True
False
Market segmentation is used within the restaurant and foodservice industry because it helps operations target their customers.
True
False
The contemporary marketing mix is a new marketing model for the competitive restaurant and foodservice industry.
True
False
A group of people, also known as customers or guests, who desire a product or service is called a
Group
Market
Segment
Community
The process of communicating a business’s message to its market is called
Servicing
Presentation
Marketing
Positioning
What consists of all of the food and services offered by an operation to guests?
Presentation mix
Communication mix
Product-service mix
Contemporary marketing mix
All of the elements that make an operation look unique are considered part of the operation’s
Presentation mix
Communication mix
Product-service mix
Contemporary marketing mix
The ways in which an operation actively tries to reach its desired guests, such as through advertising, are part of the operation’s
Presentation mix
Communication mix
Product-service mix
Contemporary marketing mix
The list of steps an operation must take to sell a product or service to a specific market is called a
Marketing plan
Promotion mix
Research report
mission statement
Which part of a SWOT analysis identifies the factors outside the operation that could decrease revenues or increase costs?
Stenghts
Weaknesses
Opportunities
Threats
Which type of marketing treats everyone as having the same needs and wants?
Mass marketing
Target marketing
Geographic marketing
Demographic marketing
Paying to present or promote an operation’s products, services, or identity is called
advertising
personal selling
public relations
direct marketing
Limited, or short-term, incentives to entice guests to patronize an operation are known as
advertising
personal selling
sales promotions
direct marketing
The process by which an operation interacts with the community at large is called
advertising
personal selling
public relations
direct marketing
The first step in any marketing plan is to
establish objectives
research the market
develop a marketing strategy
evaluate feedback from customers
The mass mailing of coupons, menus, and advertising about a promotion to guests in a particular area is called
service
signage
premium
direct mail
What involves interacting with the people in the local area to create awareness of and trust for an operation?
Publicity
Press Kit
Press Release
Media Vehicle
The people an operation intends to pursue as guests are known as the
Planned market
personal sellers
target market
direct market
What is a marketing plan?
The steps marketers take to evaluate an operation’s products or services
The steps an operation must take to sell a product or service
The way marketers research a market
The way marketers execute their promotion scheme
Interacting with the people in the local area to create awareness of and trust for an operation is part of
media relations
media vehicles
direct marketing
community relations
The way a particular operation looks and feels to guests is part of its
aesthetic
publicity
artistry
decoration
The presentation mix consists of
all the foods and services offered to customers.
the ways an operation actively tries to communicate.
all the elements that make an operation unique.
all the ways an operation actively tries to communicate with its desired customers.
The way the marketing strategy is put into practice is called the
Marketing plan
Action Plan
Marketing Mix
Public Relations mix
A SWOT analysis focuses on a company’s strengths, weaknesses, opportunities, and
threats
tasks
technology
turnover
Paying to present or promote an operation’s products, services, or identity is known as
a press release.
public relations
a communication mix
advertising
Which part of a promotional mix includes limited, short-term incentives to entice guests to patronize an operation?
Personal Selling
Direct Marketing
Advertising
Sales Promotions
The part of a promotional mix that includes face-to-face interaction between staff members and guests is known as
Personal Selling
Direct Marketing
Advertising
Sales Promotions
What is the last of the five main components of a marketing plan?
Develop a marketing strategy.
Implement the advertising.
Implement an action plan.
Evaluate/modify the action plan.
Hosting a charity event is an example of
cooperative sales promotion.
media relations
community relations
a medial vehicle
Television, radio, newspapers, storefronts, and the Internet are all viable options for what?
A press release
A marketing Plan
Samples
Advertising
When an operation’s marketing strategy is determined by its desire to satisfy customers’ wants and needs, it is called
demographics
guest-driven
personal selling
Public Relations
