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Test your skill

Total questions: 10

Worksheet time: 20mins

Name
Class
Date
1.

What we need to become in order to do a good sale?

a)

Become a motivational speaker

b)

Become an auretor

c)

Become a leader

d)

Need to behave like a kid

2.

Which one is the right sequence of steps for sales framework ?

a)

Approach > Pre-Approach > Understand the need > Presentation > Objection handling > Closing

b)

Approach > Pre-Approach > Objection Handling >Understand the need > Presentation > Closing

c)

Pre-Approach > Approach > Understand the need > Presentation > Objection handling > Closing

d)

None of the Above

3.

What type of question we need to ask to customer in order to identify customer's need ?

a)

Open ended question

b)

Close ended question

c)

None

d)

Both A& B

4.

Are you Hungry ?... is a which type of question ?

a)

Close ended question

b)

Open ended question

c)

None

d)

Both A & B

5.

What need to be done in case customer denied to take the plan ?

a)

Should force the customer to take the plan

b)

Close the call

c)

Present the benefits again

d)

We can pitch a different product as per their requirement

6.

Why objection handling is important on call ?

a)

To clear customer queries

b)

To make a Good sale

c)

To make customer understand about the worth of the product

d)

All the above

7.

Which approach we should follow on call ?

a)

Consultative Sales approach

b)

Traditional Sales approach

c)

Standard approach

d)

Assertive approach

8.

What skills are important while pitching the benefits ?

a)

Should not allow customer to ask anything while you're pitching the benefits.

b)

Need to be interruptive , confident and pleasing.

c)

Need to be enthusiastic, polite and confident

d)

Should be pleasing

9.

Why Pre-Approach is required ?

a)

To decide which product will suit the customer best.

b)

By doing this, you can prepare yourself for that particular product

c)

To check customer eligibility and customer details.

d)

All the above

10.

In which of the step we should open our call ?

a)

Pre-Approach

b)

Presentation

c)

Approach

d)

Need identification