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Worksheets

Marketing & Sales

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

The sequence of a sales process is

a)

Call, Lead generation, Demo & sale

b)

Sale, Demo,Lead generation & call

c)

Demo, Lead generation, Sale & Call

d)

Lead generation, Call, Sale & Demo

2.

‘Customization’ means

a)

Tailor-made products for each customer

b)

Customers selling goods

c)

Tailor-made products for each staff

d)

A selling process

3.

Cross-selling means

a)

Selling with a cross face

b)

Cross state marketing

c)

Selling to relatives

d)

Selling other products to existing customers

4.

Marketing segmentation is useful for

a)

Targeting existing clients

b)

Identifying prospects

c)

Knowing customers’ tastes

d)

All of these

5.

Marketing is the art of

a)

Buying more

b)

Paying more

c)

Selling more

d)

Talking more

6.

Marketing is a

a)

One day effort

b)

Team effort

c)

One man effort

d)

All the above

7.

Service marketing is the same as

a)

Transaction marketing

b)

Relationship marketing

c)

Internal marketing

d)

Outdoor marketing

8.

Good marketing requires one of the following

a)

Proper planning

b)

Good team work

c)

Good communication skills

d)

Knowledge of products

9.

Good selling skills involve

a)

Patience

b)

Presence

c)

Knowledge

d)

All of these

10.

Modern styles of marketing are

a)

Digital Marketing

b)

Telemarketing

c)

E-mails

d)

All of these

11.

Which among the following is an example of tele-conferencing?

a)

Computer conferencing

b)

Audio conferencing

c)

Video conferencing

d)

All of the above

12.

In online marketing, there is

a)

No exchange

b)

Exchange is the core of marketing

c)

Guarantee

d)

Only warranty

13.

Digital Marketing is the same as

a)

Online marketing

b)

Road shows

c)

Door-to-door marketing

d)

Website designing

14.

A Presentation means

a)

A Gift

b)

Explaining the utility of products

c)

Display of communication skills

d)

All of these

15.

What decision is taken under Planning?

a)

What to do?

b)

When to do?

c)

How to do?

d)

All of the above