WorksheetsManaging Hospitalty Human Resources -II
Total questions: 20
Worksheet time: 32mins
Name
Roll number
The differences in terms of power, values, and attitudes contribute to the creation of (a)
(a) Appraisal is also known as 'multi-rater feedback'.
The word (a) means to give or to provide what is necessary to accomplish a task or to satisfy a need. It also means to render assistance to anyone.
The (a) Act , 1948 lays emphasis on preventive measures to ensure employees health in an organisation.
(a) is basically an intersection of human resources and information technology through HR software.
The counseling process is a combination of three phases; Rapport building, Exploration and Action planning
True
False
____________________ is a powerful tool which helps to assess individual behavior in building functional relationship as well as eliminate dysfunctional organizational behavior
Johari Window
Transactional Analysis
Giving _______________ is one of the most important interpersonal skills for any manager
Lecture
Punishment
Feedback
Strategy
___________________ is a punishment against alleged misconduct
Retirement
Imprisonment
Dismissal
Suspension
Number of separations*100/Average strength of employees ; Define:
Training Cost
Recruiting Cost
Turnover Cost
All of the above
_____________________ is direct supervisory authority from superior to subordinate. Authority flows in a direct chain of command from the top of the company to the bottom.
Team authority
Staff authority
Line authority
A grievance is a sign of an employee's discontentment with his job or his relationship with his colleagues.
True
False
__________________ communication is defined as the process of sharing goal-oriented messages between two or more sources through a medium or media.
Interpersonal
Intrapersonal
Human Resource ___________________ is a method of measuring both the cost and the value of people to the organization
Accounting
Auditing
Analysing
All of the above
EAP stands for (a)
Give a brief description of all the stages of Group Formation.
Define Performance Appraisal? Also, explain its process in brief.
Define HR Audit, describe in brief its need and objectives?
