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BUSINESS COMM (ENL 2032)- MS SYAZWANI'S CLASS (BACK UP TEST)

Total questions: 20

Worksheet time: 11mins

Name
Class
Date
1.

Management meetings and departmental meetings are the types of________________? meeting

a)

informal meeting

b)

formal meeting

c)

inaugural meeting

d)

statutory meeting

2.

Communication can be defined as process of sending and receiving message. Below are few types of communication EXCEPT:

a)

Vocal

b)

Formal

c)

Verbal

d)

Non-Verbal

3.

The use of photograph is_____________

a)

To show trend

b)

To compare feature product

c)

To help reader recognize something

d)

To compare quantities at a glance

4.

Formal communication used to transmit information inside and outside of the organization. Which of the following is categorized as formal communication?

a)

Single strand communication

b)

Upward communication

c)

Probability communication

d)

Cluster communication

5.

This type of presentation tend to make you speak more quickly than usual.

a)

oral

b)

written

c)

electronic

d)

expression

6.

All are correct about types of non-verbal communication, EXCEPT:

a)

oral expression

b)

touch expression

c)

facial expression

d)

personal appearance

7.

Picture 1 is one example for bar chart that used to show:

a)

Comparison qualities at a glance

b)

Graphical representation of a process

c)

Percentage or proportional data

d)

Displaying a list of event

8.

What is in X?

a)

Formal communication

b)

Visual communication

c)

Body language communication

d)

Gossip communication

9.

Formal communication used to transmit information inside and outside of the organization. Which of the following is categorized as formal communication?

a)

Cluster

b)

Gossip

c)

Probability

d)

Single strand

10.

_____________________ is an informal method of communication described as the wandering of messages throughout the organization.

a)

Grapevines

b)

Committee

c)

Reports

d)

Agenda

11.

Effective communication lower employee turnover and higher return for investor

a)

TRUE

b)

FALSE

12.

In searching topic for presentation, you need to consider your interest.

a)

TRUE

b)

FALSE

13.

Flowcharts illustrate the position units, or function of an organization.

a)

TRUE

b)

FALSE

14.

Complex charts, diagram, article, case, case studies are the possibilities of good handouts and materials

a)

TRUE

b)

FALSE

15.

There are four types of grapevines

a)

TRUE

b)

FALSE

16.

Noise, emotional, information overload and channel breakdown are common barrier to effective communication

a)

TRUE

b)

FALSE

17.

Minutes should be prepared before the meeting

a)

TRUE

b)

FALSE

18.

"To compare features of product or process", is the use of table in visual communication".

a)

TRUE

b)

FALSE

19.

Agenda is a document in a meeting that need to be discussed during the meeting

a)

TRUE

b)

FALSE

20.

Personal appearance is one of the type of non-verbal communication

a)

TRUE

b)

FALSE