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WorksheetsSoft Skills
Total questions: 60
Worksheet time: 13mins
Planning how to divide your time between specific activities
Division
Time Management
Workin' It
Mr. Planner
If you are a great communicator, is that a hard skill or soft skill?
soft
Hard
Are qualifications considered hard skills or soft skills?
soft
hard
If you are proficient in HTML is that a hard skill or soft skill?
Soft
Hard
Soft skills are usually related to your personality and your "people skills."
True
False
Hard skills will get you the job, but soft skills will allow you to keep the job.
True
False
Hard skills are specific concrete professional abilities.
True
False
Hard skills are NOT usually quantifiable and teachable such as accounting strategies, computer programming, or plumbing techniques.
True
False
What are soft skills?
They are the personal attributes you need to succeed in the workplace.
They are specific, teachable abilities that can be defined and measured.
They refer to the working environment and all existing circumstances affecting labor in the workplace, including job hours, physical aspects, legal rights and responsibilities.
These are two soft skills.
Ability with numbers
Negotiation
Willingness to learn
The following are examples of communication skills.
Persuation and negotiation.
Creativity and design sense.
Friendly and confident
"When you are speaking in public you may be representing your organisation or just yourself, but it is still you in the front line." This refers to...
Teamwork
Personal appearance
Communication skills
" You may perform the bulk of your job duties alone, but you’ll still have to be able to think of your work in the context of the company’s broader goals, and communicate your accomplishments to other people at the organization." It refers to...
Work ethic
Critical thinking
Teamwork
Soft skills help in taking care of ________________ challenge
Communication
Employability
Critical Thinking
Teamwork
Soft Skills include
Ability to work productively on a team
Problem-solving resourcefulness
Critical thinking ability
Oral and written communication skill
All of the above
Soft skill are very important for
To handle interpersonal relations
To take appropriate decisions
To communicate effectively
To have good impression and impact to gain professional development
Do all cultures "speak" the same body language?
not yet
yes
sometimes
all true
What is the best way to give or ask information in another country
Facial expression
space
clothes
gesture
It is a good idea to read to your audience when presenting.
False
True
What does it mean to be prepared?
To smile
To know what your doing
To have everything ready to go and in the right order
To talk softly at the audience than to scream out loud
A speaker's response to an audiences' question should respond by...
telling the audience to "shut up!"
telling the audience "I'm organized."
answering the audience's questions with a soft tone.
answering the audience's questions clearly and completely at the appropriate time.
The major benefit of having teammates is
you can achieve more as a team than alone.
you can delegate duties among the team members
all of the above
Which is an example of 'costing your time'?
Deciding if you have time to study for your exam and meet a friend for coffee
Getting help from a teacher when you're not sure about an assignment
Checking your planner or diary during your break
Asking group members to each do a part of the assignment
Asking group members to each do work is an example of which type of time management skill?
Saying no
Costing your time
Using small pockets of time
Delegating
Time management is defined as 'always doing more than one task at a time'.
True
False
The tone of your voice can reveal your true feelings
TRUE
FALSE
Which of the following is NOT a successful tactic to use when managing a team?
Having a plan
Managing risks
Being late
Communicating
Which of the following is NOT true of teamwork in the workplace?
Encourages support and recognition in team members
Requires team roles to be clearly recognized
Gives leaders a collaborative insight to new opportunities
Creates an inefficient environment
Professional v. Unprofessional: beginning an email with "hey"
Professional
Unprofessional
Which of the following is an example of an introductory statement in an email?
Dear Ms. Reynolds,
I hope you are well.
I am writing regarding the summer assignment.
Hi
Which of the following is NOT an example of proper telephone etiquette in the workplace?
Answering the phone, even if it is not your official job role
Identifying yourself and your company when answering a call
Rushing the caller to get off the phone
Answering the phone before the third ring
We communicate by:
Speech (Telephone call, conversations, etc)
Visuals (Body language, facial expressions)
Writing (Letter, emails, newsletters, etc)
All are correct answers
Communicating non-verbally through conscious or unconscious gestures and movements is called?
Attitude
Gratitude
Sign Language
Body Language
Your appearance on the job makes statements about yourself?
True
False
invisible
When texting, posting or writing email, using ALL CAPS at all times means
Whatever you're writing is very important.
You are shouting rudely.
You are not a very good keyboarder.
Which three of these is good practice when writing email
Be concise
Abbreviate and scatter emojis everywhere
Use best grammar and punctuation
Include a subject line
Future colleges and employers can, and probably will, look at your digital history.
Yes, so remember to present yourself in a positive way.
Who cares? Why should they care if I've exhibited very poor judgement in the past.
