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WorksheetsUnit 203
Total questions: 15
Worksheet time: 8mins
A business checks products after they are made. What is this an example of?
Quality Control
Quality Circles
Quality Assurance
When products are checked at the end of the production process this is called
Quality Assurance
Quality Circles
Quality Control
Which of the following describes the process of finding a better way of meeting customer needs?
Quality planning
Quality control
Quality improvement
Quality management
What are the four steps in the PDCA cycle?
Plan, Define, Check, Act
Plan, Do, Check, Act
Plan, Define, Count, Act
Plan, Do, Count, Act
What type of audit is conducted by someone from within the company to ensure that a quality system is being followed?
Internal audit
External audit
Third-party audit
Team audit
The 3 basic quality objectives in the logistics environment are:
Accurate
On-time
Damage-free
All of the above
Which PDCA step involves measuring to find out whether the change has accomplished the objective?
Plan
Do
Check
Act
