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WorksheetsSales knowledge
Total questions: 10
Worksheet time: 4mins
How many phases in the Customer Flow?
2
3
4
5
Customer insights is the understanding of..................... to improve .............. and ........................
customers' data, behaviors and feedback - product development and customer support
customers' appearance - salesmen's first impression and customers' energy
customers' profile - AIESEC finance and legality
1st Mail to introduce (a)
Determining the needs of the customer is when you are:
putting them in a category
understanding what the customer is looking for
gaining profits
When one person get used to know AIESEC and GV, they already signed up, they are _____
Stranger
Lead
Promoter
Customer
KPI of Consideration phase
Open - ACC - APL - APD
ACC - APL - APD - Open
APD - APL - Open - ACC
Open - APL - ACC - APD
2nd Mail needs to cover
Information of Salesman, money, time
Time, venue, agenda
Zalo, Facebook, Instagram
Booklet, link to register
Interview tips, sample questions are in 3rd mail
True
False
My name is Quinn. I'm 19 years old. I'm sophomore. I'm quite introvert and shy. I love children. My budget isn't significant. What can you get insight from this customer?
Working process as a Exchange Consultant?
Send message - Phone call - CM - Persuade - Insist customers
CM - Nurturing - APL - APD - Buddy
Sell products - Gossip with people - Get money
Phonecall - Nurturing - CM - APL - ACC - APD
