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Worksheets

UTS - English for specific purposes 2

Total questions: 40

Worksheet time: 2hrs 30mins

Name
Class
Date
1.

The word "increase" categorized as...in business graph

a)

Go up

b)

Go down

2.

The word "decrease" categorized as...in business graph

a)

Go up

b)

Go down

3.

The word "decline" categorized as...in business graph

a)

Go up

b)

Go down

4.

The word "lift" categorized as...in business graph

a)

Go up

b)

Go down

5.

The word "rise" categorized as...in business graph

a)

Go up

b)

Go down

6.

Daniel is his own boss. He can't imagine working for anybody else

a)

company director

b)

builder

c)

bricklayer

d)

programmer

7.

Shelly is very good with numbers. But she is a bit shy and generally prefers to work alone

a)

secretary

b)

architect

c)

university lecturer

d)

accountant

8.

Mr. Fisherman works to welcome visitors and give information

a)

He's a customer service

b)

He's a cashier

c)

He's a receptionist

d)

He's a manager

9.

Flor collects payments for merchandise and services

a)

She's an accountant

b)

She's a cashier

c)

She's a Mathematics Teacher

d)

she's a customer service

10.

what does Jane Smith do for living?

a)

she lives in Gullford, Surrey

b)

she works in an animal rescue charity

c)

she implements marketing and advertising campaigns

d)

she leads the company to build relation with animal lovers

11.

allow managers to accurately convey their thoughts, feelings, goals and objectives to employees by understanding their audience; facilitate good company morale with clear communication

a)

interpersonal skills

b)

motivational skills

c)

knowledge

d)

communication skills

12.

allow managers to inspire their employees by gaining their respect, setting an example and conveying their ideas; involve displaying confidence and excitement and are conveyed through the charisma of an individual

a)

communication skills

b)

knowledge

c)

motivational skills

d)

character

13.

comprises the directing and controlling of a group of people for the purpose of coordinating and harmonizing the group toward accomplishing a goal

a)

communication skills

b)

character

c)

human resources

d)

management

14.

used when working with others; measure of a person's ability to operate within business organizations through social communication and interactions; involve relationships which are established from manager to employee, manager to team and manager to department

a)

character

b)

interpersonal roles

c)

communication skills

d)

interpersonal skills

15.

Susan struggles to complete her tasks on time. She is unable to manage her time effectively. She reached out to her manager, Thomas, for help. Thomas decided to coach her to help her reach her goals. For him to be an effective coach, which of the following steps should he take first?

a)

Create an action plan for Susan

b)

Challenge Susan to achieve her goals

c)

Push the deadlines from all her current tasks

d)

Discuss which areas would she like to improve upon

16.

What is something that an ideal leader is able to do?

a)

take charge

b)

focus on specific tasks

c)

manage others

d)

inspire others

17.

What separates leaders from managers?

a)

They are the same.

b)

All managers inspire and motivate their employees toward the goal.

c)

Leaders inspire, motivate and are visionaries.

d)

All managers are leaders.

18.

Leadership skills will NOT be developed by _____________.

a)

Through reading books, watching videos and taking courses.

b)

Taking initiative at school, at work or in club activities.

c)

Becoming a CEO and working and learning from successful business people.

d)

Sleeping and playing auto theft all day.

19.

Leaders show confidence when they_________.

a)

Shy away from decision making.

b)

Are indecisive.

c)

Know what to do and take action.

d)

No answer is correct.

20.

A true leader is ___________________.

a)

Motivated by a vision and uses it to inspire others.

b)

Often doubting their ability to make decisions.

c)

Someone who struggles with leading their peers.

d)

Lacking in communication skills and never delegates.

21.

This chocolate bar has been _____________ by generations of satisfied customers.

a)

tried and tested

b)

dependable

c)

superior

d)

discovered

22.

This notebook uses the most __________ processor technology available to date.

a)

latest design

b)

advanced

c)

unique

d)

valuable

23.

The step-by-step guide makes this coffee maker the most __________ product you'll ever had!

a)

advanced

b)

dependable

c)

easy-to-use

d)

superior

24.

The light floral fragrance of this ___________ perfume is ideal for a day out.

a)

easy to use

b)

unbreakable

c)

smooth

d)

luxury

25.

This is a _____________ mixer - you won't find anything better on the market at present.

a)

unique

b)

functional

c)

top of the range

d)

costly

26.
the concept or perception of a firm or product held by the general public
a)
develop
b)
brand
c)
marketing campaign
d)
image
27.
to introduce a new product, with publicity etc
a)
send-off
b)
launch
c)
power play
d)
decision
28.
study of consumers’ needs & preferences, often for a particular product
a)
advertising
b)
mass marketing
c)
market research
d)
telemarketing
29.
the place where a product is actually sold to the public
a)
point of sale
b)
production
c)
marketing
d)
determinate
30.
something made to be sold; merchandise [includes services]
a)
increment
b)
product
c)
market
d)
maker
31.
A lot of people always say that they don't have time to do what they want or need to do when in fact
a)
They know how to organise their activities
b)
They don't know how to calculate their activities
c)
They don't know how to organise their activities
d)
They don't know how to reduce their activities
32.

The customer has called a project team member to request a change in the project's schedule. The team members ask you what the procedure is for handling schedule changes. Where should you refer the team members to help him understand the procedures?

a)

The project office.

b)

The integration management plan.

c)

The schedule management plan.

d)

Inform the team member that the customer has the ultimate decision.

33.
Where will the conference be held?
a)
The Personal Trainer Conference will be held in Seoul.
b)
The Personal Trainer Conference will be held in Auckland.
c)
The Personal Trainer Conference will be held in Teipei.
d)
The Personal Trainer Conference will be held in Hong Kong.
34.
I heard there is a lecture for business students on Friday. Is that correct?
a)
Actually no, it's on Thursday at 10:30.
b)
Actually no, it's on Tuesday at 10:00.
c)
Yes, it's on Friday at 10:30.
d)
Yes, it's on Thursday at 10:30.
35.
If we complete our activities on time, it will __________________________.
a)
Boost our productivity and enhance work performance
b)
Decrease our productivity and decline work performance
c)
make our life easier
d)
make us have more work or task to do
36.

Rearrange the words into sentences!


then/ will/ increase/ for/ rest of the year/ the/ profits/ sharply.

(a)  

37.

Rearrange the words into sentences!


in/ slightly/ costs/ decrease/ next few years/ will/ the

(a)  

38.

Rearrange the words into sentences!


costs/ been/ for/ rising/ last year/ have/ sharply

(a)  

39.

Rearrange the words into sentences!


I/ profits/ will/ for/ next two months/ think/ the/ drop

(a)  

40.

Rearrange the words into sentences!


profits/ have/ for/ remained/ last/ six months/ the/ steady

(a)