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WorksheetsRETAIL QUIZ
Total questions: 42
Worksheet time: 21mins
Below are the areas handled by the LCSI Retail Department except...
Concept Store
Component Store
Consumer Store
Online Store
Choose atleast 3 products under Component Store?
Desktop PC parts
Cellphones
Printers
Peripherals
Camera
Choose atleast 3 products under Consumer Store?
Security
Cellphones
Tablets
Notebooks
Desktop PC parts
Choose atleast 3 products under Consumer Store?
Security
Cellphones
Tablets
Notebooks
Desktop PC parts
Choose the 3 products sold under Concept Stores?
Unbranded Devices
Branded Devices
Peripherals
Unbranded Accesories
Branded Accesories
What department handles the Online Store?
Finance Department
Corporate and Technical
Marketing Department
Retail Deparment
Consumer stores are as follows...
Morgan
AMD
Southway LMS
Ipil LMS
Dipolog LMS
Concept Stores are as follows....
ASUS
Huawei
ACER
Samsung
AMD
Concept Stores are as follows....
ASUS
Huawei
ACER
Samsung
AMD
MAIN, GUIWAN and AMD belong to what type of store?
Consumer Store
Concept Store
Online Store
Component Store
Who is our Component Product Manager?
Ms. Diana Faith Julian
Ms. Liezel Panglinawan
Ms. Lerio Prael
Mr. Nathaniel Siao
Who is our Consumer Product Manager?
Ms. Liezel Panglinawan
Mr. Nathaniel Siao
Ms. Lerio Prael
Ms. Diana Faith Julian
Choose the 3 duties and responsibilities of a main cashier/assistant.
Trains secondary cashier
Remit and report to finance team
Supervise when store manager is on rest day
Check and maintains facilties
Acts as sales when idle
Choose the 3 duties and responsibilities of a main cashier/assistant.
Trains secondary cashier
Remit and report to finance team
Supervise when store manager is on rest day
Check and maintains facilties
Acts as sales when idle
He/she prioritizes to assist all customers' needs and queries.
Security Officer
Main Cashier / Assistant
Sales Personnel
Store Manager / OIC
Choose atleast 4 functions of a Store Manager/OIC.
Secure stocks and display
Does the daily report
Orient and enforce store regulation
Keeps constant communication with regular customers
Cascade information to store personnel or team
It is the second step in our sales procedure
Studying the customer
Approaching the customer
Suggestive selling
Closing the sale
It is the first step during our sales process or procedure
Studying the customer
Acquiring product knowledge
Presenting merchandise
Suggestive selling
What are the following payment options we have?
Cash
Card
Cheque
Financing (Home Credit and Radiowealth)
Bank Financing
We impose cashier only payment right?
Yes
No
Products bought by customers are prepared by?
Door attendant
Cashier
Staff/Promoter
Products bought by customer should be double checked by the same person who prepared it or by cashier right?
Yes
No
The first thing to do by a cashier will be?
Trandate
Cashier Login
Beginning balance should always include petty cash?
Yes
No
Ending balance should always print and reflect as?
2000. 00php
0.00php
1,000.00php
Remit Papers by cashiers should always indicate complete details when reporting?
Yes
No
Cashiers/OIC/BM should prepare deposit slips for sales after opening the store?
Yes
No
Manual Receipts should have errors?
Yes
No
What is the formula for getting the vatable amount and the VAT?
Price / 1.12 & Vatable Amount X 12% = VAT
Price x 1.12 & Vatable Amount / 12% = VAT
When changing cashiers they should perform cash count that should balance cash and system sales before transition?
Yes
No
Under a remit paper for CHEQUE AMOUNT what should be included as essential details?
Client Name
Card Number
Cheque Number
Bank
Card type
Under a CARD AMOUNT on a remit paper what are the essential things to be listed?
Client Name
Cheque Number
Card Number
Bank & Card Type
Under downpayment on a remit paper what are the essential information to be listed?
Client Name
Brief Description of Item
Kind of Transaction
Mode of Payment
During an aftersales, what is the first thing you need to check for?
Unit inspection
Proof of purchase
Defects / Damages
We still can accomodate clients' products if within how many days for MAIN UNITS?
Within 20 days
Within 15 days
Within 10 days
Within 30 days
We still can accomodate clients' products if within how many days for mobility?
Within 10 days
Within 7 days
Within 3 days
If a customer bought 12 units of cellphone and asked for discount? To whom would you refer to for approval as a sales personnel?
BM/OIC
Retail Manager
Door Attendant
Area Manager
A customer bought only one motherboard and asked for discount would you refer to giving him or her a mastervolume price directly?
Always refer to the proper process of SRP then CLIENT A then MASTERVOLUME
Yes
A wholesaler of an AIO computer and printers asked for a discount, as a BM/OIC, how much discount can you give to this customer?
10% discount
5% discount
6.5% discount
Give atleast 4 products under a wholesalers 10% discount.
AMD processors
Intel processors
Notebooks
Motherboard
Graphics Card
How much would be a resellers discounting for a wholesale of mobile phones?
6.7% off
6.5% off
7.5% off
When would you consider a purchase to be under a wholesale?
Purchase of more than 5 units
Purchase of more than 10 units
Purchase of more than 15 units
