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QA Quiz DGCS

Total questions: 12

Worksheet time: 9mins

Name
Class
Date
1.

On Genio, A Beko American F/F has a 12 month manufacturer warranty. What warranty does it come with?

a)

12 months

b)

24 months

c)

36 months

d)

60 months

2.

When would we not be able to cover appliances from Blomberg?

a)

We can always cover Blomberg appliances

b)

If they are built in, registered within 90 days and out of warranty

c)

Blomberg is on the unrepairable list, we can never cover them

d)

If they are built in, registered within 90 days and in warranty

3.

DGKnow shows Dyson Vacuum Cleaners having a 60 month manufacturer warranty. Which ones come with 24 month?

(a)  

4.

A customer bought a Sony TV from John Lewis. DGKnow shows Sony TV's have a 12 month manufacturer warranty. Is this correct?

a)

No. John Lewis provide 2 years cover meaning it would be 24 months as this runs alongside the manufacturer

b)

No. John Lewis provide 2 years extra cover meaning it would be 36 months as this is additional to the manufacturer

c)

Yes. It will be 12 months

d)

No. John Lewis provide 5 years cover for TV's meaning it would be 60 months as this runs alongside the manufacturer

5.

On Genio, A LG Dishwasher has a 12 month manufacturer warranty. What warranty does it come with?

a)

12 months

b)

24 months

c)

36 months

d)

60 months

6.

A Nikon Camera has a manufacturer warranty period of 12 months. How many days do they have to register with Nikon to extend this to 24 months?

a)

45 days

b)

60 days

c)

90 days

d)

120 days

7.

On Genio, A Panasonic F/F has a 12 month manufacturer warranty. What warranty does it come with?

a)

12 months

b)

60 months

c)

24 months

d)

36 months

8.

Does the manufacturer warranty period change for Zanussi if the appliance is in a new build?

a)

No. it's always 12 months

b)

Yes. It goes from 12 months to 24 months

c)

No. it's always 24 months

d)

Yes. It goes from 24 months to 36 months

9.

A Swan Small kitchen appliance will come with a standard 12 month manufacturer warranty period. Some however may benefit from a 24 month manufacturer warranty period. Where could a customer find this information.

a)

It will be on the box of the appliance

b)

It will be a separate slip inside the box

c)

They would have been told when they purchased the appliance

d)

It will be highlighted in the instruction manual

10.

A Shark Vacuum cleaner is guaranteed for a total of 5 years subject to what?

a)

Only if they are registered within 28 days

b)

Only for models made from 2018 onward

c)

Only if they are registered within 60 days

d)

They all come with a 5 year warranty.

11.

On Genio, A Samsung Microwave has a 24 month manufacturer warranty. What warranty does it come with?

a)

24 months

b)

60 months

c)

12 months

d)

It depends on the model

12.

Depending on the date a Lamona appliance was purchased it will either come with a 24 month or 36 month manufacturer warranty. What date is it?

a)

15 July 2018

b)

15 July 2019

c)

15 June 2018

d)

15 June 2019