WorksheetsOffice orientation
Total questions: 10
Worksheet time: 5mins
Damario is creating a ten page handbook and needs to make 100 copies. Which three items of equipment would he be most likely to use?
a shredder, a guillotine and a stapler
a printer, a fax and a laminator
a computer, a photocopier and a binding machine
a scanner, a printer and a laminator
Being environmentally aware means that you prefer to:
I. save time
II. save paper
III. save water
IV. save money
I and IV only
II and III only
All of the above
None of the above
The person directly above you on an organisation chart is always:
The chief executive
Your subordinate
Your colleague
Your boss
The most appropriate way to greet a visiting client is to:
ask them what they want
shake hands
smile and introduce yourself
ask them to sit and wait until you are ready to deal with them
Activities carried out by an administration department are likely to include:
I. producing documents
II. storing data
III. visiting customers
IV. obtaining finance
I and II only
II and III only
All of the above
none of the above
A characteristic of a virtual office is:
users communicate in cyberspace
many staff work in open areas separated by cubicles to give some privacy
there are no walls or screens between managers and staff
it is designed to have ergonomic benefits
Two results of buying modern office equipment are likely to be:
I. an increase in staff
II. an increase in efficiency
III. an increase in clients
IV. an increase in quality
I and III only
II and IV only
All of the above
none of the above
An advantage of working in an ergonomically designed office is that:
it has the latest equipment
there is better team spirit
it will be easier to work efficiently and safely
it will be an open-plan area
Your supervisor is very annoyed because you forgot to give a client an urgent message that you promised to pass on. How would you react?
I. say you did not understand the instructions
II. keep out the way
III. blame someone else for distracting you
IV. explain that you have been too busy
I and III only
II and IV only
All of the above
none of the above
The main feature of a centralised records management system is:
expensive equipment
having a computerized system
it holds all of the records in one place
records are kept in different departments
