WorksheetsEWS product quiz # On-roll
Total questions: 16
Worksheet time: 5mins
Customer can extend extra 1 Year validity of Handset warranty with Extended Warranty Service product
False
True
Post purchasing EWS card customer needs to activate it within _________ days
5
10
7
2
What are the benefits of EWS product?
Free Repair
National warranty, Extra long validity
Replace when it can't be repaired
All of these
What is the activation process for EWS product?
Go to Carl care app-->Featured services-->Protection package-->EWC-->Click on verify tab to activate
Dial *99# and enter coupon code to activate it
Go to Phone Settings-->Device warranty-->Enter coupon code
Go to Tecno Spot app-->Extended warranty activation-->Enter coupon code to activate
What is the latest software version to avail EWS feature in Carl care application?
4.1.2
7.8.0
5.6.7
4.4.4
Which details needs to be enter at the time of EWS product activation?
Card number
Card key
Name & Phone number
All of these
What is the price of EWS pack for Spark & Power series?
Rs. 399
Rs. 699
Rs. 599
Rs. 799
What is the price of EWS pack for CAMON series phones?
Rs. 699
Rs. 999
Rs. 899
Rs. 799
What is the price of EWS pack for Phantom 9 series?
Rs. 899
Rs. 1099
Rs. 1299
Rs.1199
What is the maximum limit of free Repair/Maintenance/Replacement during the Extended Warranty period for Spark & Power series?
Rs. 5000
Rs. 6000
Rs. 10000
Rs. 7000
What is the maximum limit of free Repair/Maintenance/Replacement during the extended Warranty period for Phantom 9 series?
Rs. 12,000
Rs. 10,000
Rs. 15,000
Rs. 7,000
Extended Warranty Service pack does not include ______________
Physical damage & Liquid damage
Free Screen Replacement
Theft or loss of handset
All of these
Extended Warranty service validity starts post completion of default warranty of 13 months
False
True
Customer can also purchase EWS product from Carl care application and from other online sources.
True
False
Customer can activate EWS pack from his own?
Yes
No
A Customer who has purchased Tecno phone before few months ago can also take EWS product?
True
False
