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Worksheets2-PRE-GTU OB
Total questions: 83
Worksheet time: 1hrs 23mins
OB's current state of investigation and study is best described as:
All of OB is based on universal truths proposed by academics, researchers and practitioners. Political forces have a tendency to influence the study of OB and, hence, skew resulting conclusions.
There is little disagreement among OB researchers and scholars as to the current state.
OB is practically based on situational or contingency conditions driven by leadership style.
Cause-effect principles, which tend to apply to all situations, have been isolated.
Theory Y includes
In general, for most people, the excuse of physical and mental effort in work and play is as natural in play or rest
Man will exercise self control in those spheres where the objectives tally with his own
The capacity for developing and utilising their capacities, knowledge and skill does exist in people
All of the above
In Vroom's Expectancy theory, Expectancy indicates
Probability of achieving that outcome
Advancement
Award
Accounting
Which of these approaches argues that there is no single best way to manage behavior?
Hawthorne
Scientific Management
The cornerstone skill
. Contingency
Neo-classical Theory of Organisation consists
Decentralization
Non-formal Organization
Human-oriented
All of the above
Which is the expectancy model of Vroom's Expectancy Theory?
Action
↓
Valence x Expectancy
↓
Motivation
↓
Salary
↓
Working condition
Valence x Expectancy
↓
Motivation
↓
Action
↓
Goal Attainment
↓
Satisfaction
Esteem
↓
Goal
↓
Valence x Expectancy
Social Needs
↓
Security Needs
↓
Esteem
↓
Self security
Which is the stage of perceptual process?
In the organising, the perceiver is influenced by figure and ground grouping and several perceptual errors such as stereotyping, halo effects, projection and perceptual defense.
The selection of the stimuli for the further consideration is governed both by factors external to the individual, such as the personality predispositions and motivations of the perceiver
The observation phase depicts the environmental stimuli being absorbed by the five senses of the perceiver
All of the above
The Objective(s) of Organisational behaviour includes
To describe the actions and reactions of individuals and groups in the system as they interact with each other in the course of their working day
To describe the role of capital and location
To describe the role of man and machines
None of these
Which statement is true?
Goals act as the set of constraints that an organisation must satisfy
Deterministic goals, as the term implies, specify the end or direction towards which the organisation applies its efforts, and they can be fairly determined
Goals may be categorized as deterministic and constraint goals
All of the above
________is a term that implies that one person, say the manager, induces another, say an employee, to engage in action by ensuring that a channel to direct the motive of the individual becomes available and accessible to the individual
Motivating
Controlling and co-ordination
Planning
Processing
The approaches to organisational changes are
Structural approach
Value centered approach
Technological approach
All of the above
A program that asks managers to reconsider how work would be done and their organization structured if they were starting to develop the company from the beginning is called
re-engineering
MBO
TQM
diversity training
The structure of an OB model includes three levels of analysis: individual, group, and organization systems. Issues that influence all three levels in various ways and thus affect behavioural dynamics are
change and stress.
organizational culture and commitment.
power and politics.
work design and technology.
Which statement is true?
Personality is defined as the unique aspect of an individual's behaviour
Man is affected by and affects the environment
Perception is the means by which stimuli affects an organism or individual
All of the above
Which is the barrier of communication?
Filtering
Psychological distance
The pressure of time
All of the above
Who is the developer of 'Two Factors theory' of Motivation?
Herzberg
Lawless, David. J.
A. H. Maslow
Vroom
The steps of Motivation Process are given as
1. Determination of objective
2. Study of the feelings of employees
3. Integrate interest
4. Provide auxiliary condition
5. Communication
6. Team spirit
Which is the correct sequence of motivational process's stage as per Keith Davis?
6, 1, 3, 4, 5 and 2
1, 2, 5, 3, 4 and 6
1, 3, 4, 5, 6 and 2
1, 2, 3, 4, 5 and 6
Hygiene factors related to the work context includes
Relations with supervisor
Supervision
Company Policy and Administration
All of the above
Which of the following is/are importance of Motivation?
Success in competition
Increases Morale
Measurement of Managerial action
All of the above
Some of OB's challenges and opportunities include all of the following except
reinforcing the importance of traditional methods of management.
offering specific insights to improve interpersonal and people skills.
helping us learn to cope in a continuously changing world
facilitating the improvement of quality and employee productivity.
"Leadership is the activity of influencing people to strive willingly for group objectives." This statement is given by
George R. Terry
Harris Thomas A.
Davis, Keith
Rensis Likert
Motivation includes
Job Enlargement
Job Enrichment
Job Rotation
All of these
As per Robbins, the scope of organisation behaviour consists
Learning
Leadership behaviour and power
Motivation
All of the above
Which of the following is/are not 'Non financial incentive
Job Enlargement
Welfare activities
Person
Responsibility
What is contributing to organizations taking a look at employee groups that had previously been overlooked, ignored, or shutout?
Current discrimination laws
Government monetary incentives
New behavior management theories
Economic pressures
Managing well is obviously an important factor in organizational success. We know that the best companies to work for have low turnover and generally more satisfied employees. In this type of setting, all of the following have been expressed by employees as reasons for choosing to stay with a company for long periods of time except
exciting and challenging work
chance to change careers within the same company
chance for challenging overseas assignments
focus solely on salary
One of the major framework that every individual will need to develop and accommodate throughout their working lives is
recognize that a contingency approach is of minimum value.
always work for others since this reduces stress.
a continuous process of learning and skill building
rely on traditional values since they have worked in the past
Perception may be defined as
The process by which people organise, interpret, experience and process cues or material received from the external environment
The system of planning
The system of management
The process of controlling
Which-statement is true?
The arbitrary setting of goals without taking the environment into consideration often spells doom for the organisation
The Organisation can be viewed as a hierarchy of status and power, of rules and organisational goals
Groups are relatively small social units and can be distinguished in terms of such variables as size, differentiation of statutes and purpose or goals
All of the above
The OB subject of "perception" has been most influenced by which behavioural science discipline?
political science
psychology
social psychology
anthropology
In order to delegate authority, a superior must do which of the following?
Development of subordinates
Commensurate Authority
Clear Responsibility
All of the above
The field of organizational behavior examines such questions as the nature of leadership, effective team development, _________, and __________.
interpersonal conflict resolution; motivation of individuals
organizational control; conflict management
motivation of individuals; planning
planning; development
Of the four building block skills, which one is frequently considered to be the largest behavior management challenge?
The ability to inspire employees
The ability to analyze situations correctly
Personal flexibility and adaptability
Outstanding perceptual skills
Learning can be in the form of
Stimulus
Motivation
Objective-oriented
All of these
Which statement is correct about the goal?
The goal of manufacturing 20 cars per day is a tangible goal
Developing effective foreign policy is an intangible goal
Goals may be tangible or intangible
All of the above
Which of these skills is considered to be the cornerstone of the four building block skills?
Personal flexibility
Self-insight
Perceptual skills
Leadership capabilities
Which of the following is/are not the principle of organisation behaviour?
Principle of Balance
Exception principle
Scaler principle
All of the above
________ is/are a key trend that is having a significant impact on behavior management today.
Information technology
Reverse discrimination
Decreasing the amount of training for managers
Stay-at-home mothers
Motivators relating to the work content satisfiers are
Growth
Achievement and Recognition
Responsibility
All of the above
Theory X includes
The average human being prefers to be directed, wishes to avoid responsibility and has relatively little ambition and, above all, desires security.
Human beings are inherently lazy and will shun work and therefore, must be coerced.
Represents the traditional view of direction and control
All of the above
In Vroom's Expectancy Theory, Valence means
Strength of an individual's preference for a particular outcome
Salary
Supervision
Knowledge of planning
Which of the following disciplines contributes to the Organisational Behaviour?
Psychology
Anthropology
Sociology
All of the above
Which statement is correct?
project organisation is a temporary arrangement because it has only a one time task, but it involves fairly long period
Product divisionalisation is called for when emphasis is to be placed on a product
A functional structure often develops in small organisations around individual personalties who wish to give shape to their ambitions.
All of the above
Theory X is a theory of
Controlling
Financial Planning
Motivation
Planning
Which is the basic principle of a good communication?
Consider the total physical and human setting whenever you communicate
Examine the true purpose of each communication
Seek to clarify your ideas before communication
All of the above
Which is not correct about the nature of leadership?
Ideal Conduct
Leadership is a personal quality
Dynamic Process
Unity of Accounting
Unity of Accounting
Studying the limits of adaptability and change of its individuals
Planning
Vouching
Studying the limits of accounting
Which is the method of conflict management?
Conflict Resolution Method
Conflict Reduction Method
Conflict Stimulation Method
None of these
Authority is of ___________ types
Legal Authority
Chromatic Authority
Traditional Authority
All of the above
Types of groups consists
Primary Group
Information Group
Formal Group
All of these
_______ is the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.
Interpretation
Environmental analysis
Perception
Personality
Decision makers operate within the confines of ________ i.e., they construct simplified models that extract the essential features from problems without capturing all their complexity
optimal decision making
intuitive decision making
bounded rationality
synopsis
Match the following :
List-I (Theories of Leadership) List-II (Example)
(A) Functional theory 1. Person and group
(B) Interactionistic theory 2. Motivation
(C) Contingency theory 3. Factor
(D) The life cycle theory 4. Personality
5. Formal
(A) (B) (C) (D)
1 2 3 4
(A) (B) (C) (D)
1 4 3 2
(A) (B) (C) (D)
3 1 4 2
(A) (B) (C) (D)
3 1 2 5
Match the following:
List-I (Principles of Management)
(A) Remuneration of Personnel
(B) The scalar chain
(C) Unity of command
(D) Division of work
List-II (Features)
1. Specialisation
2. Order
3. Employee
4. Chain of command
5. Experience of authority
(A) (B) (C) (D)
4 3 2 1
(A) (B) (C) (D)
3 4 2 1
(A) (B) (C) (D)
1 2 3 4
(A) (B) (C) (D)
1 4 3 2
Assertion (A) : The assumptions of Theory Y are diametrically opposite to those of Theory X.
Reason (R) : Theory X reflects behavioural approach while theory Y reflects classical approach.
A and R are true and R explains A.
A and R are true but R does not explain A.
A is true but R is false.
A is false but R is true
Match the following:
List-I (Theories of Motivation) List-II (Developers)
(A) Three Needs Theory 1. Clayton Alderfer
(B) ERG Theory 2. F. Herzberg
(C) X-Y Theory 3. Mc Clelland
(D) Hygiene Theory 4. D. Mc Gregor
5. Maslow
(A) (B) (C) (D)
2 1 4 3
(A) (B) (C) (D)
1 2 3 4
(A) (B) (C) (D)
3 1 4 2
(A) (B) (C) (D)
4 3 2 1
Match the following:
List-I (Styles of Leadership) List-II (Example)
(A) Negative motivation style 1. Threat
(B) Positive motivation style 2. Reward
(C) Exploitive style 3. Downward communication
(D) Participative style 4. Monetary incentives
5. Formal organisation
(A) (B) (C) (D)
3 4 2 1
(A) (B) (C) (D)
1 3 2 4
(A) (B) (C) (D)
1 2 3 4
(A) (B) (C) (D)
4 3 2 1
Which statement is/are true?
There are some genetic factors which play a part in determining certain aspects of what we tend to become. Whether we are tall or short, experience good health or ill health, are quickly irritable or patient, are all characteristics which can, in many cases, be traced to heredity.
Individualism collectivism dimension reflects the relationship between the individual and the group of which he or she is a member.
The theory X manager, as McGregor refers to him, believes that human beings and inherently lazy, dislike and shirk work, need to be coerced and closely supervised and punished if they do not perform their tasks.
All of the above
Which of the following is/are determinants of personality as per Luthans?
Contributions from the family
Cultural Contribution
Biological Contribution
All of the above
The perceiver includes
Past experience
Self concept
Needs and Motives
All of these
Perceptual skills can be enhanced by
Enhancing one's self concept
Being empathic
Knowing and perceiving on self accurately
All of the above
Which is not the characteristic of the stimulus inputs?
Repetition
Intensity
Cost
Size
The reasons for formation of group is/are
ffiliation
Self esteem
Power
All of these
Which is/are the 'Theories of learning'?
Stimulus response theory
Operational conditioning theory
Theory of conditioning
All of the above
Which statement is true?
Goals serve as the starting point for organising organisational activity
Organisational Behaviour is concerned with the study of the behaviours and attitudes of man in an organisational setting
Organisational Behaviour can be regarded as a systematic attempt to understand the behaviour of people in organisations of which they are an integral part
All of the above
The form of learning is/are
Reward
Perception
Reinforcement
All of the above
Which is/are theories of Motivation?
Murray's Manifest Need theory
Alderfer's ERG theory
Maslow's Hierarchy of Needs
All of the above
Which is the correct combination?
Theory of Conditioning → Bernard
Operant Conditioning Theory → B. F. Skinner
Stimulus Response Theory → Hoodman
Theory of associates → Marshall
The type of leader most apt to utilize coercion methods of responding to resistance to change is _________.
autocratic
democratic
narcissistic
insecure
_______ is the learning concept of reinforcing closer and closer approximations to the desired new behavior.
Modeling
Shaping
Classical conditioning
Social learning
The reasons of conflict within the individuals are
Attitude
Ability
Role
All of these
In formal group there is __________, with designated work assignments establishing tasks and work groups
Co-ordination
Management by Exceptions
Planning
Organisation's Structure
Which of the following is/are 'theories of Leadership'?
The situational theory
The trait theory
The great man theory
All of the above
The positive motivators are
Delegation
Reward
Cash Remuneration
All of these
Which is not a centralised communication network system?
Wheel Network
Y shape Network
Circle Network
Chain Network
A study of human behavior in organizational
settings is
Individual behavior
Organizational behavior
Group behavior
None of these
------------ refers to the basic changes in the content
and responsibilities of job so as to satisfy
higher motivational needs
Job enrichment
Work relocation
Job enlargement
Process consultation
Goal setting theory is pioneered by
Stacy Adams
Edwin Locke
Charms
F W Taylor
Z theory is a Japanese approach of motivation
developed by
Mc Clelland
Alderfer
William Ouchi
Mc Gregor
Under ERG theory, "R" stands for--------------
Rationality
Responsibility
Remuneration
Relatedness
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