WorksheetsHR management
Total questions: 55
Worksheet time: 28mins
Which of the following is a reason that people work?
Society needs
Esteem needs
Money
Job satisfaction
Job dissatisfaction
Which of the following is not a benefit of well-motivated workforce?
High output per worker
Willingness to accept change
One-way communication with management
Low labour turnover
Low rates of absenteeism
There are (a) motivational theories learned in this course.
Which of the following are authors of the motivational theories in the business course?
Maslow
Tyler
Herzberg
Hizenburg
Taylor
Talyor's theory states that (a) is the main motivator.
What is the name of this pyramid?
Money is the main motivator
Scientific management
Hygiene & Motivation
Hierachy of needs
Which of the following are physiological needs?
Job security
Food
Rest
Shelter
Recreation
Which of the following are security needs?
Protection from danger
Being promoted
Independence
Fair treatment
Food
Friendship, a sense of belonging and work colleagues that trust you are (a) needs.
Which of the following is an esteem need?
Status and recognition
Belonging to a team
Job security
Using your full potential
______ is(are) the only need that cannot be given to an employee by management.
Esteem needs
Social needs
Security needs
Self-actualistion
Which of the following are "hygiene factors"?
Work conditions
Recognition
Salary
Promotion
Achievement
_______ is payment for work, usually paid weekly.
Wages
Salary
Piece rate
Bonus
______ is payment by the hour.
Wages
Time rate
Piece rate
Salary
______ is when workers are paid depending on the quantity of products created.
Wages
Time rate
Piece rate
Salary
_______ is payment for work, usually paid monthly.
Wages
Time rate
Piece rate
Salary
A (a) is an additional amount of payment above basic pay as a reward for good work.
_____ is payment relating to the number of sales made.
Wages
Piece rate
Commission
Profit sharing
_________ __________ is a system where a proportion of the company's profit is paid out to employees.
(a)
Which of these are fringe benefits?
Pension
Insurance
Commission
Job satisfaction
Share options
Job _____ involves looking at the jobs and adding tasks that require more skill.
rotation
enrichment
enlargement
promotion
Job ______ is when workers swap jobs after a certain amount of time.
rotation
enlargement
enrichment
promotion
_________ involves using groups of workers and giving each group specific tasks.
Training
Job rotation
Teamworking
Promotion
_____________ refers to the levels of management and division of responsibilities within a business.
Organisational chart
Organisational structure
Level of hierarchy
Chain of command
The levels of hierarchy shows
a diagram of all workers
job descriptions
how instructions are passed down from upper management to lower levels
all managers/supervisors/employees that are on the same level
(a) of command shows how the instructions are passed down from upper management to lower levels.
Which of the following are spans of control?
Short chain
Long chain
Tall chain
Broken chain
________ are senior managers who lead a department
Line manager
Supervisor
Directors
Staff managers
________ have direct responsibility for people below them in the hierarchy of an organisation.
Director
Line managers
Supervisors
Staff manager
______ are junior managers who have direct control over the employees below them in the organisational structure.
Directors
Line managers
Supervisors
Staff managers
________ are specialists who provide support, information and assistance to other managers.
Directors
Line managers
Supervisors
Staff managers
Which of the following is not a role or function of a manager?
Planning
Organising
Calling
Controlling
Commanding
(a) means giving a subordinate the authority to perform particular tasks that are usually for the manager.
What happens when a manager delegates his/her tasks?
It makes work more interesting
Employees develop increased job satisfaction
Subordinates feel less motivated due to the extra work
Subordinates trust their manager more than before
Which of the following are types of business leadership?
Autocratic
Democratic
Laissez-faire
Kaizen
Communism
______ is the type of leadership where the manager is in complete control.
Laissez-faire
Communism
Autocratic
Democratic
_____ is the type of business leadership that gets other employees involved in the decision-making process.
Autocratic
Communism
Democratic
Laissez-faire
_________ is when the manager lets the broad objectives of the business be known to the employees and allows them to make their own decisions.
Autocratic
Democratic
Communism
Laissez-faire
A _____ _____ is a group of employees who have joined together to ensure their interests are protected.
(a)
Which of the following are benefits of being in a trade union?
Strength in numbers
Reduced conditions of employment
Improved health and safety
Help if being made redundant
A (a) shop is when all employees must be a member of the same trade union if they want to have a job.
(a) is the process from identifying that the business needs to employ someone, up to the point at which applicants have arrived at the business.
Which of the following is something the HR department has to deal with?
Industrial relations
Training programmes
Health & Safety
Redundancy
Financial decisions
A (a) is when there is an open position that hasn't been filled yet.
A job ______ identifies and records the responsibilities and tasks relating to a job.
description
analysis
specification
rotation
A job _______ outlines the responsibilities and duties that will be carried out in a position for a specific job.
analysis
description
specification
enrichment
A job _____ is a document which outlines the requirements, qualifications, expertise, skills, etc. that are necessary for a particular position.
analysis
description
specification
enlargement
(a) recruitment is when a vacancy is filled by someone who is an existing employee of the business.
Which of the following could be used to advertise external recruitment?
Newspaper
Internet
Office notice board
Recruitment agency
Specialist magazines
What is the group of people that have been chosen to come into the business and have a meeting with the hiring manager?
Successful applicants
Employees
Shortlist
Longlist
(a) training is given to new employees so that they have enough information about the business they will be working at.
(a) is when an employee is fired for a mistake that they have made.
(a) is when an employee is fired because they are no longer needed.
Two-way communication always comes with
feedback
a communication barrier
a notice
a contract
A communication _______ is a factor that stops effective communication of messages.
problem
difficulty
barrier
cycle
