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Quiz ODC-Jan 2021

Total questions: 20

Worksheet time: 20mins

Name
Class
Date
1.

Coaching focuses on which of the following?

a)

working with large groups to teach new skills

b)

using behavioral science to help individuals

c)

solving an executive’s past problems

d)

all of the above

e)

none of the above

2.

For coaching and mentoring to be considered an OD intervention it must

a)

teach group members about characteristics of the organization

b)

teach group members a new skill

c)

teach group members new skills that improve their effectiveness

d)

A and B

e)

A and C

3.

Which of the following is not true of coaching and mentoring interventions?

a)

they involve setting instructional objectives

b)

they involve evaluation

c)

they involve assessments of the training

d)

they involve groups of organization members

e)

none of the above

4.

Career planning includes:

a)

assessing one’s interests, values, and goals

b)

making decisions that will not impact the current job

c)

planning how to progress in the desired direction

d)

A and B

e)

A and C

5.

Implementing a career planning program does not include

a)

defining needs

b)

developing necessary resources

c)

developing job descriptions

d)

developing a career planning strategy

6.

Which of the following is not a distinct career stage?

a)

the growth stage

b)

the establishment stage

c)

the maintenance stage

d)

the withdrawal stage

7.

Which of the following is not part of a management and leadership development program?

a)

build leadership skills

b)

socialize managers and leadership in organization values

c)

help execute strategic change agendas

d)

develop an organization’s financial management

8.

Which of the following criteria are important when assessing the outcome of management and leadership development interventions?

a)

participants initial reactions

b)

participant behaviours during job activities

c)

improvements in the participant’s or organization’s effectiveness

d)

all of the above

e)

none of the above

9.

Which of the following best describes work designs that incorporate socio-technical systems?

a)

self-managed teams

b)

cross divisional teams

c)

motivational theories

d)

formal structure

10.

A working definition of Employee Involvement (EI) encompasses which of the following criteria?

a)

power

b)

rewards

c)

information

d)

skills and knowledge

e)

all of the above

11.

Some ways that Employee Involvement (EI) may improve productivity are

a)

by improving communication among employees

b)

by improving employee motivation

c)

by improving employee capabilities

d)

all of the above

e)

B and C

12.

Which of the following characteristics distinguish the field of organisation development from the field of change management?

a)

It focuses narrowly on values of cost, quality and schedule.

b)

It is concerned with the transfer of knowledge and skills to help the system manage future change.

c)

It has a behavioural science foundation.

d)

A and B

e)

B and C

13.

OD is practiced within which of the following organisations?

a)

state, local, and federal governments

b)

community schools

c)

armed forces

d)

fortune 500 companies

e)

all the above

14.

Which answer below best describes the key objective(s) of OD?

a)

To improve planning based on strategy and clear logic

b)

To restructure based on management's account of the problem

c)

To help organisations achieve greater effectiveness

d)

None of the above.

15.

OD is described as a professional field consisting of both social action and ________.

a)

process development

b)

process consulting

c)

scientific inquiry

d)

applicative inquiry

16.

Quality-of-Work-Life (QWL) programs pioneered the idea of:

a)

management consulting.

b)

technological innovation.

c)

self-managing work groups.

d)

systematic collection and feedback of survey data.

e)

all of the above.

17.

Which answer below best defines the main orientation of OD?

a)

Improving organisational training.

b)

Improving organisational effectiveness.

c)

Improving organisational structure.

d)

Improving organisational management.

18.

Human resources management practitioners mainly focus on

a)

structure

b)

strategy

c)

people

d)

information systems

19.

Many organizations have discovered that organizational growth and effectiveness require career development programs.

a)

TRUE

b)

FALSE

20.

In contrast to other career stages, organisations have been effective in helping employees cope with the “withdrawal” stage.

a)

TRUE

b)

FALSE