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WorksheetsWhat's your learning?
Total questions: 10
Worksheet time: 6mins
When was the brand Holiday Inn Express launched?
1998
1789
2011
1991
How many service behaviors do we have in True hospitality?
2
5
6
4
What are our Winning Ways?
Do the right thing, showing care , aiming high, celebrate difference, work better together
Do the right thing, show we care, aim anywhere, celebrating differences, work in progress
Do the right thing, show we care, aim higher, celebrate difference, work better together
Do the right thing, show we care, aim higher, celebrate different birthdays, work at home
True Confidence is all about?
Having the knowledge & skills to perform your role
Giving guest the confidence that they can trust you to help & support them during their stay
Both A & B
None of the above
Our ____________ is to create great hotels guest love through providing true hospitality for everyone.
true attitude
company motto
moral responsibility
core purpose
When was BASS Brewery started?
1770
1880
1946
1777
What does ILEAD stand for?
(a)
What is the 10 – 5 Rule?
(a)
When was Holiday Inn founded?
1950
1949
1952
1983
What is IHG's ambition?
(a)
