WorksheetsLet's test your knowledge - Collections process
Total questions: 10
Worksheet time: 5mins
What is upper limit of accepting credit card payment?
$ 10,000
$7,500
$5,000
What is full form of ACM
Advance Collection Module
Active Collection Module
If client do not pay Cvent Invoice, will that impact Client’s credit score?
Yes
No
If client do not pay Cvent Contract, can we sue the client?
Yes
No
What are standard payment terms of Cvent?
Net 45
Net 120
Net 30
Where we can find Account Manager (Sales) details in Salesforce?
Billing Case Level- Billing Case Details
Account Level -Opportunity
Account Level- Account Team
Client has sent the remittance advice to receivables team for the past due invoice.
You will close the case/query
You will forward the remittance to cash application team
Late fees on the invoice is based on the product client has purchased from Cvent
True
False
Receivables team can restrict the account’s access for the client if invoice goes past due for more than 60 days
Yes
No
What is the final step receivables team performing before sending client to third party or bad debt the account?
Final Legal Letter
Demand Letter
Credit Card Slam
