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Marketing Management Quiz 2

Total questions: 20

Worksheet time: 20mins

Name
Class
Date
1.

Which of the following is most closely related with the organic growth of an organization?

a)

entering new marketplaces

b)

increasing the operational profitability

c)

increasing productivity of employees

d)

developing new products from within

2.

New-to-the-world products are ________.

a)

low-cost products designed to obtain an edge in highly competitive markets

b)

new product enhancements that supplement established products

c)

new versions of an existing product that has been less successful

d)

new products that create an entirely new market

3.

Which of the following firms is most likely to seek radical innovation?

a)

a traditional publishing company

b)

a small scale FMCG company

c)

a firm that procures and markets wheat

d)

a high-tech firm in telecommunications

4.

A ________ is an elaborated version of the idea expressed in consumer terms.

a)

test brand

b)

"alpha" product

c)

"beta" version

d)

product concept

5.

Companies pursue _____ as their major price objective if they are plagued with overcapacity, intense competition, or changing consumer wants.

a)

maximum profit share

b)

market skimming

c)

survival

d)

maximum market share

6.

If demand hardly changes with small changes in price the demand is _____.

a)

elastic

b)

neutral

c)

inelastic

d)

unitary

7.

The decline in the average cost with accumulated production is called the _____.

a)

variable cost

b)

demand curve

c)

learning curve

d)

supply curve

8.

A company charging fairly low prices for high-quality goods is practising _____ pricing.

a)

competitive

b)

value

c)

perceived-value

d)

quality

9.

One method of increasing prices is using _____, where the company maintains its price but removes or prices separately one or more elements that were part of the former offer.

a)

escalator clauses

b)

unbundling

c)

unitary pricing

d)

demand pricing

10.

Charles Schwab enables its customers to do transactions in its branches, over the phone, or on the Internet. This is an example of a company using _____ channels.

a)

interactive

b)

hybrid

c)

dual

d)

targeted

11.

When is a pull strategy appropriate?

a)

when consumers are able to perceive differences between brands

b)

when brand choice is made in the store

c)

when the product is an impulse item

d)

when there is low brand loyalty

12.

Using the push strategy is most appropriate when ________.

a)

the product being sold is an impulse item

b)

there is high brand loyalty for the product

c)

the product is a high involvement purchase

d)

consumers choose the brand before they go to the store

13.

Products that move back to the manufacturer for recycling or refurbishing are moving through _____ channels.

a)

multi-flow

b)

reverse-flow

c)

industrial

d)

disposal

14.

Disney sells its videos through five main channels: movie rental stores like Blockbuster, Disney company retail stores, and a few other retailers. Disney is a good example of what type of distribution?

a)

Selective distribution

b)

Intensive distribution

c)

Multi-channel distribution

d)

Integrated distribution

15.

Marketing communications can contribute to brand equity by establishing the brand in memory and ________ a brand image.

a)

creating

b)

building

c)

communicating

d)

introducing

16.

The famous VW commercial with its famed the tag line "Drivers Wanted" is an example of

a)

direct marketing.

b)

transformational appeal.

c)

interactive marketing.

d)

informational appeal.

17.

A well-chosen celebrity can draw attention to a product or brand. The choice of the celebrity is critical. The most important factor is the celebrity's

a)

trustworthiness

b)

likability

c)

credibility.

d)

expertise

18.

The principle of _____ implies that communicators can use their good image to reduce some negative feelings toward a brand but in the process might lose some esteem with the audience.

a)

conformity

b)

congruity

c)

confidence

d)

credibility

19.

_____ channels consist of company salespeople contacting buyers in the target market.

a)

Advocate

b)

Social

c)

Expert

d)

Direct

20.

Samples, coupons, and premiums are examples of _____.

a)

personal selling

b)

sales promotions

c)

events and experiences

d)

public relations