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MANAGEMENT OF BUSINESS

Total questions: 80

Worksheet time: 40mins

Name
Class
Date
1.

Growing interdependency and free movement of capital among countries are features of

a)

free trade

b)

integration

c)

liberation

d)

globalization

2.

Which of the following is LOWEST in the hierarchy of objectives?

a)

Tactical

b)

Strategic

c)

Corporate

d)

Decisional

3.

A Caribbean island has been experiencing a decline in its gross domestic product (GDP) for the past six months. How would this economic situation affect local producers?

a)

Improve relations between employers and employees.

b)

Extend product range for designer products.

c)

Increase output for goods and services.

d)

Reduce demand for workers.

4.

Which of the following statements BEST describes a feature of a centralized organization?

a)

Managers delegate tasks to the periphery.

b)

Employees are empowered to make decisions.

c)

Decision-making lies within the upper levels of the organization.

d)

Autonomy is given to those at the lower levels.

5.

Assigning decision-making authority to a person is referred to as

a)

control

b)

delegation

c)

promotion

d)

chain of command

6.

Which of the following factors will MOST likely influence the choice of media used in advertising?

a)

Cost

b)

Technical Jargon

c)

Selective perception

d)

Size of the business

7.

Which of the following is LEAST likely to be the objective of an employee appraisal system?

a)

To recognize the future needs of the individual

b)

To consider the development of the individual's career

c)

To encourage and support planned changes within the organization

d)

To identify employees in the organization who have potential for advancement

8.

Which of the following leadership styles is MOST suitable for an experience and flexible workforce?

a)

Autocratic

b)

Democratic

c)

Paternalistic

d)

Constitutional

9.

Which of the following investment appraisal methods gives the amount a business would need to invest in the future?

a)

Profitability ratio

b)

Net present value

c)

The payback method

d)

Average rate of return

10.

Technological obsolescence refers to technology being

a)

outdated

b)

experience

c)

inefficient

d)

inappropriate

11.

Which of the following factors is NOT an internal constraint to the decision-making process?

a)

Company policies

b)

Government policy

c)

People's behaviour

d)

Availability of finance

12.

An electronics manufacturer is faced with a number of options regarding the future of his business. A decision tree is LEAST likely to help him determine whether or not

a)

to relocate the plant

b)

a product should be launched

c)

the advertising campaign will be viable

d)

The competitor's product will be successful

13.

A shop steward is an official member of

a)

a trade union

b)

a credit union

c)

a workers' council

d)

an employers' association

14.

Which of the following theorist is known as the 'Father of Scientific Management'?

a)

Elton Mayo

b)

Max Weber

c)

Frederick Taylor

d)

Douglas McGregor

15.

When employees are allowed to develop and carry out plans with high level of effort, they are applying Fayol's principle of

a)

unity

b)

authority

c)

initiative

d)

discipline

16.

The purpose of venture capital is to

a)

start a business

b)

invest in capital gods

c)

pay creditors for goods

d)

pay wages and salaries

17.

Which of the following is NOT a current liability?

a)

Bank overdraft

b)

Expenses owing

c)

Mortgage payable

d)

Creditors for goods

18.

When authority is assign to someone in order for them to make decisions, this can be BEST classified as

a)

promotion

b)

organizing

c)

controlling

d)

empowerment

19.

The 'system approach' applies BEST to management because it

a)

sees management as a continuous flow between functions or departments

b)

places emphasis on the classical approach

c)

support all other theories of management

d)

emphasises the humanistic apprach

20.

When management attempt to increase the scope of a day by broadening the task undertaken by an employee, this can be BEST described as

a)

job rotation

b)

job analysis

c)

job enlargement

d)

job enhancement

21.

An example of an intangible asset is

a)

cash

b)

debtors

c)

goodwill

d)

vehicles

22.

A type of external finance which offers flexibility and the ability to access funds 'over and above' bank balances is known as

a)

leasing

b)

overdraft

c)

trade credit

d)

standing order

23.

The accounts for the 'New Line Corporation' are prepared on the basis that the business is operating and is not likely to close down or go into liquidation in the near future. This action reflects the accounting concept of

a)

going entry

b)

double entry

c)

accruals on assets

d)

consolidating accounting

24.

Edward decided to start a sole proprietorship in automobile repairs . In order to be competitive, he will have to invest in the most current technology. Which of the following is the MOST appropriate source of finance for Edward?

a)

Bank loan

b)

Share issue

c)

Debentures

d)

Retained earnings

25.

Sundelight Juices has net assets worth $19 million recorded in its balance sheet. Recently the business was sold for $26 million to RF Group of Companies. This action reflects the principle that

a)

cost is less than book value of the business

b)

market value is greater than book value of the business

c)

net book value is greater than market value

d)

market value is less than the cost of the business

26.

The following table is an extract from the books of XJ's Ltd.


Sales $9000

Opening Stock $3200

Closing Stock $2400

Purchases $5600


The gross profit ratio is

a)

29%

b)

36%

c)

62%

d)

71%

27.

Which of the following statements BEST describes a feature of a centralized organization?

a)

Managers delegate tasks to the periphery.

b)

Employees are empowered to make decisions.

c)

Autonomy is given to those at the lower levels.

d)

Decision making lies within the upper levels of the organization.

28.

Which of the following would NOT be classified as hygiene factor based on Herzberg two-factor theory?

a)

Pay

b)

Supervision

c)

Recognition

d)

Working condition

29.

Which of the following represents the idea that an organization is a system but at the same time, part of a larger system?

a)

Synergy

b)

Sub- system

c)

Open system

d)

Closed system

30.

Working capital is often described as the 'life blood of a business'. Which of the following options BEST describes proper management of working capital?

a)

Increased stock level

b)

Increased credit to purchases

c)

Improved cash flow forecasts

d)

Improved research and development

31.

Which of the following is NOT a component of working capital?

a)

Cash

b)

stock

c)

Debtors

d)

Building

32.

One primary risk associated with bonds is

a)

investment

b)

interest rate

c)

loan payment

d)

insurance premium

33.

Financial budget$ actual variance

variable performance


Sales 15000 12000

labour costs 22000 23000

Overhead costs 3000 3500


A. The variance for sales revenue for Quick Cook LtD is

B. The variance for overhead costs for Quick Cook LtD is

a)

3000 favourable

b)

3000 adverse

c)

500 favourable

d)

500 adverse

34.

Which of the following is NOT classified as a current asset?

a)

stock

b)

Debtors

c)

Cash at hand

d)

Bank overdraft

35.

Karen's Engineering Company and Ray's Architectural firm have decided to work together on a government project to construct a bridge. This type of arrangement can be referred to as a

a)

franchise

b)

partnership

c)

joint venture

d)

co-operative

36.

Which is the HIGHEST level in Abraham Maslow's hierarchy of needs?

a)

Social

b)

Stafety

c)

Esteem

d)

Self-actualization

37.

Which of the following theorists is known as the 'Father of Scientific Management'?

a)

Elton Mayo

b)

Max Weber

c)

Frederick Taylor

d)

Douglas McGregor

38.

Which of the following is NOT a challenge of globalization to Caribbean firms?

a)

Wider market access

b)

Increased competition

c)

Removal of protectionist policies

d)

Conformity to international standards

39.

A manager has to decide whether his middle managers should be directly responsible for four or eight subordinates in the organization. This relates to the concept of

a)

delegation

b)

chain of command

c)

level of hierarchy

d)

span of control

40.

Sandra and Sophia work in the same department. They are in conflict as both are applying for the post of supervisor. Which of the following is the MOST likely source of this conflict?

a)

Competition

b)

Personality clash

c)

Difference in objectives

d)

Breakdown in communication

41.

Employees at J n C company often complain about their manager who does not allow them to express their views and feelings about final decision made by the company. Which of the following is MOST likely to be cause of conflict in the organization?

a)

Management style

b)

Clash of personality

c)

Lack of communication

d)

Competition of scarce resources

42.

In which of the following activities is the tertiary sector of the economy engaged?

a)

Harvesting crops

b)

Providing services

c)

Manufacturing goods

d)

Extracting materials

43.

The MAIN objectives of cash flow statement to a business is to show the

a)

cash in hand and cash outflow

b)

cash inflows and cash outflow

c)

cash equivalents and cash inflows

d)

cash in hand and cash equivalents

44.

Philbert Hardware finds it difficult to meet its everyday payments over short term. This means that the firm can manage this situation by utilising ALL of the following techniques EXCEPT

a)

increasing debtor day

b)

increasing credit purchases

c)

selling more on a cash basis

d)

entering overdraft arrangements

45.

According to McGregor, how do managers who subscribe to a 'Theory X' view expect workers to treat the concept of responsibility?

a)

Share

b)

Avoid

c)

Accept

d)

Demonstrate

46.

Most workers feel that their jobs are threatened when new production methods are introduced in a company. Which area of change would workers be MOST concerned about?

a)

Social

b)

Cultural

c)

Political

d)

Technical

47.

The manager of Promotion Plus sometimes yields to his workers when they make suggestions. They sometimes give in to him as well. Which of the following conflict handling modes does this demonstrate?

a)

Smoothing

b)

Compromise

c)

Collaboration

d)

Confrontation

48.

A benefit of a private limited company over a partnership is that a private limited company

a)

affords shareholders limited liability

b)

is an unincorporated association

c)

can issue a prospectus to the general public

d)

allows shareholders to sell their shares on the stock exchange

49.

Cindy is a new manager in charge of a group of young, inexperienced employees. Which of the following types of leadership styles would be MOST suitable in a situation where Cindy's team must meet very tight deadlines?

a)

Democratic

b)

Autocratic

c)

Laissez faire

d)

Transformational

50.

What stage of the decision-making process should follow after a course of action is determined?

a)

Evaluation

b)

Implementation

c)

Problem analysis

d)

Formulation of alternatives

51.

One advantage of trade liberalization to the Caribbean is that

a)

a level playing field is provided for all countries

b)

home producers are protected from unfair competition

c)

consumers are able to purchase a wider variety of goods

d)

infant industries thrive well against competition from importers

52.

Jake would like to measure the ability of the business to pay for or cover its short-term debts from all current assets. Which of the following ratios would be MOST appropriate in assisting Jake?

a)

Gearing

b)

Acid test

c)

Current

d)

Profitability

53.

In which of the following accounts is interest paid on debentures charged?

a)

Current

b)

Trading

c)

Appropriation

d)

Profit and Loss

54.

One primary risk associated with bonds is

a)

investment

b)

interest rate

c)

loan payment

d)

insurance premium

55.

In the context of a private sector organization, the term 'delayering' means

a)

flatter structures

b)

poor communication

c)

less chance of promotion

d)

more sophisticated managers

56.

E-commerce provides the following opportunities for small firms:

a)

A niche market

b)

Linkages with other firm

c)

Gain financial aid from the government

d)

Be able to access loans from the bank

57.

Horizontal integration can best be described as a situation where;

a)

Firms come together

b)

Large firm take over smaller firms

c)

Two firm merge that are in the same industry and at the same stage of production

d)

Workers of two firm integrate

58.

Communication is said to be effective when :

a)

The receiver receives the message

b)

What is said is understood in the way it was said, and there was feedback

c)

The message is written

d)

There is no noise in the environment

59.

The Hawthorne effect was 'discovered' by:

a)

John M. Keynes

b)

Douglas McGregor

c)

Abraham Maslow

d)

Elton Mayo from the Harvard Business School

60.

Human behaviour theorist believe that:

a)

Workers must be treated fairly

b)

Workers must be supervised at all times

c)

Teamwork among members can lead to effective cooperation

d)

Workers satisfy their need through work

61.

'Shareholder's Funds' are referred to as:

a)

Loans

b)

Equity

c)

Investment

d)

Working capital

62.

Which of the following is NOT an investment Appraisal technique?

a)

Payback period

b)

Cost/Benefit Analysis

c)

Average rate of Return

d)

Net Present Value

63.

A main drawback of leasing is that:

a)

The firm can buy the asset at the end of the contracted term

b)

The lessee can sell the asset

c)

The asset is not owned by the lessee

d)

The lessee can acquire the asset without the need for the initial cash outlays of purchasing the assets

64.

Factoring can be described as:

a)

The purchase of a new factory

b)

The selling of debts to a debt factor in exchange for immediate liquidity

c)

The cost of the factor of production

d)

Combining the factors of production to produce a given output

65.

Limited liability means that

a)

Shareholder can lose only what they originally invested in the firm, if the firm goes bankrupt

b)

There is a limit to the amount of money a firm can borrow

c)

There is a limit to the number of shareholders in the firm

d)

The power of the directors are limited by the memorandum of association

66.

Which one of following is an example of a primary sector business?

a)

Cheese maker

b)

Dairy farm

c)

Take-away-pizza outlet

d)

Housebuilder

67.

A traditional or subsistence economy is one based on;

a)

Specialization

b)

A combination of central planning and free markets

c)

Self-sufficiency

d)

A fully planned system

68.

Feedback is an important part of effective communication because:

a)

It ensures that the message is received in a written form

b)

It provides evidence that the message has been received and understood

c)

It provides written evidence of the original message

d)

It ensures that communication dynamics are supporting the message being delivered

69.

F.W. Taylor was the first management theorist to study:

a)

Human behaviour theory

b)

System theories

c)

Contingency theories

d)

Scientific management

70.

The best definition of a budget is:

a)

A forecast of how much the firm hopes to sell

b)

A statement of profit and loss made by a business in the last year

c)

The comparison between what a company plans to spend and what it actually spend

d)

A financial plan for the future

71.

If a company balance sheet shows current assets of $6m, stock of $2m and current liabilities of $5m, then its acid test liquidity ratio is:

a)

1.2.

b)

0.8.

c)

0.4.

d)

0.2.

72.

If a business records sales revenue of $8m in 2008 and the cost of goods sod were $2m, then its gross profit margin ratio is:

a)

75%

b)

50%

c)

25%

d)

20%

73.

If a company's annual gross profit is $5m, sales revenue is $15m and total overhead (fixed) costs were $7m, then the net profit margin equals:

a)

67%

b)

33.3%

c)

20%

d)

10%

74.

If a company's existing long-term liabilities are $2m and capital employed is $5m, then the new gearing ratio after taking out a new long-term loan of $1m will be:

a)

100%

b)

60%

c)

67%

d)

50%

75.

The difference between gross and net profit can be explained by:

a)

The cost of good sold.

b)

The overhead costs of the business

c)

The annual depreciation.

d)

The sales revenue of the business

76.

The debtor days ratio for a business could be improved by greater financial efficiency.This could be achieved by:

a)

Giving debtor longer to pay.

b)

Paying creditor more quickly.

c)

Offering more customers credit on their purchases.

d)

Giving discounts to customers who pay quickly.

77.

If the cash flows of a proposed investment project are forecast to be as follows, then payback will occur after which time period?


End of year Net cash flow

0 ($45,000)

1 $20,000

2 $75,000

3 $25,000

a)

3 years

b)

2 years

c)

1 year 6 months

d)

1 year 4 months

78.

A business manager is undertaking variance analysis. He realises that the actual fix cost expenditure for his department last year was $42,000. The budget for these costs had been set at $45,000. The fixed cost variance is:

a)

$87,000 favourable

b)

$3,000 favourable

c)

($3000) adverse

d)

($87,000) adverse

79.

The dividend yield ratio shows:

a)

The amount of dividend received per share compared with the total number of shareholders.

b)

The total dividends paid in one year compared to the profits of the company.

c)

The percentage return that the dividend per share gives compared with the current share price.

d)

Te percentage return on the capital invested in the company.

80.

Non-financial methods of motivation include all of the following, EXCEPT:

a)

Quality circles

b)

Commission

c)

Participation

d)

Job enrichment