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E-commerce ( 1-4)

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which statement below is referring to the drawback of an ecommerce?

a)

Customer can easily select products from different seller without moving around physically.

b)

Seller can reach customers globally without having limitations in theoretical geographic.

c)

Customer concerned about security and privacy.

d)

The operational cost is lower and can provide quality services to potential online buyer.

2.

Aiman conducting his business using web-based systems to support buying, selling and customer service processes. The concept of business used by Aiman referring to which category of ecommerce?

a)

Click and mortar

b)

Pure-play

c)

Brick and mortar

d)

Telnet

3.

The e commerce domain that involves business activities initiated by the customer and targeted businesses is known as

a)

collaborative commerce

b)

consumer to consumer (c2c)

c)

busines to business (b2b)

d)

consumer to business (c2b)

4.

TMNET, Time and Maxis are examples of

a)

Internet Service Provider

b)

Internet Communication Channel

c)

Intranet Companies

d)

Extranet

5.

____________is a network inside an organization that uses Internet for Information sharing, communications, collaboration, and the support of business process.

a)

Intranet

b)

Extranet

c)

Internet

d)

Telnet

6.

By connecting their businesses to the online infrastructure of the Internet, companies can generally do all of the following, EXCEPT:

a)

Expand their markets

b)

Reduce communications and distribution costs.

c)

Improve their profit margins without massive outlays for new telecommunications facilities.

d)

Reduce the number of direct competitors.

7.

A private e-marketplace in which a company makes purchases from invited suppliers.

a)

private e-marketplaces

b)

sell-side e-marketplace

c)

buy-side e-marketplace

d)

public e-marketplaces

8.

The portion of an e-seller’s business processes through which customers interact, including the seller’s portal

a)

Infrastructure

b)

Intermediaries

c)

Back end

d)

Front end

9.

A single company’s Web site where products or services are sold

a)

Malls

b)

Portal

c)

Storefront

d)

Comunity provider

10.

Which of the following is NOT a typical service provided by online travel agents?

a)

Purchase and reserve tickets

b)

Build website

c)

True bargains on airfare cost

d)

Currency conversion calculators

11.

Which products are people most likely to buy on the Internet?

a)

Clothes

b)

Books

c)

PCs

d)

All of the above

12.

Which of the following is NOT a typical service provided by Trivago?

a)

Purchase and reserve tickets

b)

Build website

c)

True bargains on airfare cost

d)

Currency conversion calculators

13.

M-commerce can use simultaneously at several places and anytime. This statement known as:

a)

Ubiquity

b)

Interactivity

c)

Localization

d)

Personalization

14.

Arfan has an appointment with his client at Kelana Jaya. He using Waze to determine how many routes available. Which key service area that represent his action?

a)

Timing

b)

Location

c)

Mapping

d)

Navigation

15.

Below are the features or mechanisms of shopping mobile application EXCEPT:

a)

Filter

b)

Voice Mail

c)

Electronic Cart

d)

Electronic Catalog

16.

In your opinion, what is one of the reasons that most of the business created m-commerce?

a)

Bandwidth

b)

Small screen

c)

Handset culture

d)

GPS accuracy

17.

Aleena has an e-card that she can wave at turnstile to enter KL Monorail subway station. What type of smart card is she using?

a)

Contact card

b)

Smart card

c)

Hybrid card

d)

Credit card

18.

Which of the following is NOT one of the parties usually associated with electronic payments?

a)

Insurer

b)

Merchant

c)

Customer

d)

Issuer

19.

Which of the following is usually used in Business to Business (b2B) for purchase?

a)

Electronic check

b)

Electronic data exchange

c)

E-commerce

d)

Financial electronic data interchange

20.

Which of the following is NOT an example of e-wallet?

a)

Touch n go

b)

GrabPay

c)

PayPal

d)

BlueJeans