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WorksheetsOverview of Communication
Total questions: 15
Worksheet time: 9mins
Which one is NOT a Basic Element of Communication?
Receiver
Channel
Message
Sender
Feedback
Which is NOT a potential barrier to communication?
Noise
Context
Feedback
Channel
What are examples of communication barriers?
Lack of confidence
Impatience
Jumping to conclusions
Selective listening
Speed of thought
Which are forms of Communication?
Graphics
Verbal
Non-verbal
Abstract
With what percentage do we use VERBAL communication?
38%
93%
7%
55%
With what percentage do we use NON-VERBAL communication?
93%
55%
7%
38%
Which is both NON-VERBAL and VOCAL communication?
sighs
gestures
vocal qualities
tone of voice
Which is both NON-VERBAL and NON-VOCAL?
movement
pitch
loudness
sighs
Which does NOT describe the Nature of Language?
Language is rule-governed
Language is abstract
Meanings are in people, not in words
Language is symbolic
How do you overcome troublesome language?
Explain relative words
Use euphemisms sparingly
Choose the proper level of abstraction
Minimize information to avoid misinterpretation
Which are examples of powerless language?
disclaimers
intensifiers
hesitations
polite forms
In the communication process, INTERPRETATIONS may be based on one's...
skills
perception
knowledge
interests
Some people are born good communicators.
TRUE
FALSE
Written words are NOT verbal communication.
True
False
The following are examples of NOISE
car honking
construction site
prejudice
screams
