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WorksheetsBCSBI
Total questions: 15
Worksheet time: 8mins
BCSBI Stands for-
The Banking Codes and Standards Boards of India
The Banking Conduct and Standards Boards of India
The Banking Credits and Sanctions Boards of India
The Banking Codes and selection Boards of India
The Formation of BCSBI was based on the recommendation of-
Vyas Committee
Narasimham Committee
Nayak Committee
Tarapore Committee
The objectives of BCSBI codes do not include-
To promote good and fair Banking Services by setting minimum standard
To increase awareness of customers
To Settle disputes between Banks and Customers
To foster confidence in the Banking System.
Bank’s Key Commitments to customer under the code do not include -
To deal quickly and sympathetically with things that go wrong
To help and guide the customers
To treat customers as per their wealth.
To treat all personal information as private and confidential.
Bank will not inform to customer about-
Terms & Conditions related to any product
Charges for not maintaining min balance in SB/CA account
Pre-sanction inspection schedule
Interest Rates applicable on loan availed
Settlement of claim in deceased Account must be within…………… days after receiving all the required documents.
15
21
30
7
Bank’s requirements under the Code are-
Have a Help desk/Helpline at the branch.
Display at each branch name and contact number of Code Compliance Officer.
Have a Code Compliance officer at each Controlling office
All the above
In case of Closure/Shifting of branch , Notice of …….. months is required, if there is no other branch of any bank functioning at the center.
1
2
3
4
BCSBI Training is advisable for-
Officers
Sub staff
Business Associates
All the above
Visibility of which of the following services is a must-
Locker Facility
exchange of soiled/mutilated notes
Nomination facility
All
We should offer the products/services to customers, which are-
Most profitable to Bank
Best suited to their requirement
Cheapest
Product related to on going campaign
A customer can only deposit his cheque in the branch -
In Cheque drop box only
At counter only and can collect acknowledgement of it
Any of the two ways
None
The Branches will not insist on collateral
security/ Third Party Guarantee for education loans, up to ........... lakh
4
7.50
10
20
The Chairman of BCSBI is-
Shri A. C. Mahajan
Shri R. D. Shrma
Shri. D .S. Chauhan
Shri P. K Das
Is Bank of Baroda a member of BCSBI-
YES
NO
