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Worksheets

Effective Comms

Total questions: 18

Worksheet time: 16mins

Name
Class
Date
1.

What are the 7 C's of Communication?

a)

Clear, Correct, Complete, Conscious, Concise, Consideration, Courteous

b)

Clear, Correct, Complete, Concrete, Concise, Confidence, Courteous

c)

Clear, Correct, Complete, Concrete, Concise, Consideration, Courteous

2.

How much (%) does the Voice/Tone constitute to the communication process?

a)

30%

b)

35%

c)

28%

d)

38%

3.

What are the Ways of Communication?

a)

Spoken Words

b)

Listening Skills

c)

Written Words

d)

Visual Images

e)

Body Language

4.

How much (%) does the Verbal constitute to the communication process?

a)

6%

b)

7%

c)

8%

d)

9%

5.

What are some examples of Communication Barriers?

a)

Inappropriate Medium, Emotions, Disrespectful, Language

b)

Noise, Assumptions, Cultural Diff, Poor Listening Skills, Distractions

c)

Noise, Cultural Diff, Religion, Beliefs

d)

Assumptions, Misconceptions, Emotions, Understanding

6.

What are some ways to Improve on Communication Skills in terms of Body Language?

a)

Take care of Appearance

b)

Smile Genuinely

c)

Keep appropriate Distance

d)

Have the Personal Touch

e)

Maintain Eye Contact

7.

How does the Sender encodes a message?

a)

Convert a message into a coded form

b)

Change the message into a system for sending it secretly

c)

Uses certain words or non-verbal methods such as symbols, signs, body gestures, etc.

8.

How much (%) does the Body Language constitute to the communication process?

a)

55%

b)

65%

c)

75%

d)

85%

9.

What do you understand about Effective Communication?

a)

Comms between 2 or more people wherein the intended msg is successfully delivered, received & understood.

b)

Comms between 2 or more people wherein the intended msg is partially understood and makes the other person feel heard and understood.

c)

The imparting or exchanging of information by speaking, writing, or using some other medium.

10.

What are some ways to Improve on Communication Skills in terms of Verbal Comms?

a)

Listen Carefully

b)

Speak Slowly

c)

Be Hasty

d)

Eliminate Noise

e)

Get Feedback

11.

How is a message transmitted effectively through Visual / Body Language?

a)

Express Emotions

b)

Express Interpersonal Attitudes

c)

Comes in the form of Signals

d)

Comes in the form of Expressions

12.

What are the ways of sending a message through Verbal Communication?

a)

Spoken Words

b)

Visual

c)

Body Language

d)

Written Words

13.

How does the Receiver decodes a message?

a)

Decipher a message from a coded form

b)

Interprets the sender’s message and tries to understand it in the best possible manner

c)

To discover the meaning of information given by the sender in a secret or complicated way

14.

What are the Types of Communication?

a)

Verbal

b)

Non-Verbal

c)

Body Language

d)

Written

15.

How is a message transmitted effectively through Written Words?

a)

Emails

b)

Memos

c)

Reports

d)

Letters

e)

Add a variety of Languages

16.

What are the ways of sending a message through Non-Verbal Communication?

a)

Spoken Words

b)

Visual

c)

Body Language

d)

Written Words

17.

How is a message transmitted effectively through Spoken Words?

a)

Speech Tone to be High

b)

Shout Loudly across the Medium

c)

To be Clearly Audible

d)

Speak Clearly but Soft

18.

What are the ways of sending a message through Written Communication?

a)

Spoken Words

b)

Visual

c)

Body Language

d)

Written Words