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Risk Awareness

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Who should be involved in the Risk Management ?

a)

Safety only

b)

Security only

c)

All employees in AirAsia Group

2.

Who is responsible for risk management in AirAsia?

a)

CEO only

b)

Managers only

c)

ALL employees

3.

Risk is the effect of uncertainty on objectives

a)

True

b)

False

c)

I don't know

4.

What does BCP stand for ?

a)

Business Compliance Program

b)

Business Continuity Plan

c)

Business Certification Process

5.

What is the first thing you should do if you notice this outage at your station?

a)

Wait until system is back up

b)

Activate manual check in

c)

Inform your Duty manager

d)

Inform airport authorities

6.

If such natural disaster occur at your station, what are our response options?

a)

Cancel and reschedule flights

b)

Divert the next flight to the nearest airport

c)

Preflight & communication team to issue notifications/updates to guests

d)

All of the above

7.

Who is our Crisis Director?

a)

CEO - Ricky Isla

b)

Safety Director - Capt. Chris Natividad

c)

People and Culture - Kirk Alimaza

d)

Head of Ground Operations - Erick Arejola

8.

How do you respond when the media approaches you during a crisis ?

a)

Direct them to the Communications team

b)

Post about it on social media (including FB Live, IG Stories etc)

c)

Comment and give emoticons (likes, angry) on social media

d)

None of the above

9.

If you notice any viral news regarding AA, what do you do?

a)

Join the debate

b)

Ignore it

c)

Forward the message

d)

Report it to communications@airasia.com

10.

If a natural disaster occur at your station, what are your response options?

a)

Cancel and reschedule flights

b)

Divert the next flight to the nearest airport

c)

Preflight & communication team to issue notifications/updates to guests

d)

All of the above