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WorksheetsDTM20213 Travel & Tour Management
Total questions: 10
Worksheet time: 7mins
Definition of Travel Agency
A business that employs travel agents who make travel arrangements for clients for a commission or service charge
A company carrying on travel agency business under license granted under the Tourism Industry Act 1992 (Act 482), and promotes arranges and sells land, sea or air transportation, hotel accommodation and travel related services in Malaysia or outside of Malaysia for commission.
A company carrying on business under license granted under the Tourism Industry Act 1992, and operates arranges a package tour and/or performs tour services for sale or commission.
A wholesaler who is authorized to represent buyers and sellers of the travel industry for a commission
Which of the following is the correct historical event of travel agency?
In 1841, Thomas Cook started the concept of the travel agent in England
In 1990, Ward Foster introduced travel agencies to US
In 1978, Airline Deregulation Act was passed and had impact on travel agencies
In 1865, Thomas Cook opens his first high-street shop in Fleet Street, London
Thomas Cook escorts his first party to Egypt and Palestine in
1869
1870
1871
1872
Thomas Cook's first cruise sails the seas around Scandinavia, when the firm develops the 'Midnight Sun' tour to Norway's North Cape in collaboration with the Bergen Line.
1874
1875
1876
1886
Thomas Cook was born in _____________ in a small town of Melbourne, England
1880
1808
1818
1828
Tour Operating Business means any business of providing all or any of the following services:
arranging for sale or commission any transportation, accommodation, tour services or any other incidental services for tourists within or outside Malaysia
organizing or conducting for sale or commission inbound or outbound tours
providing conveyances for hire to tourists
any other services incidental to any of the services enumerated above
Travel Agency Business means any business of providing all or any of the following services:
selling, arranging or making available for commission, tickets entitling a person to travel on any conveyance either by land, sea or air
selling, arranging or making available for commission, accommodation places within Malaysia or outside Malaysia
organizing or conducting for sale or commission inbound or outbound tours
any other services incidental to any of the services enumerated above
Full Service Agency is a types of travel agency that
Freely accessible
Clearly identified to public
Staffed & equipped to handle all categories of travel
Business included vocation and pleasure travel, group travel, commercial business and commercial customer
Specialized in servicing corporate guest
In Plant Agency is
located in business community
a branch office of travel agency
on-site agency- located in corporate business premises
organize an exclusive corporate customers programs
organize an inclusive corporate customers programs
Group Agency
specializes in creating tour programs
usually large organizations and operate sales incentive programs
marketed either direct to customer or through other travel agency
trip that planned as a reward for staff
offer an online booking system
