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Marketing Environment

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The ______________________ consists of the actors and forces outside marketing

that affect marketing management’s ability to develop and maintain successful

relationships with its target customers.

a)

marketing organization

b)

marketing system

c)

marketing network

d)

marketing environment

2.

Which of the following is a force that does NOT affect the Microenvironment?

a)

The company

b)

The Suppliers and Intermediaries

c)

Customers

d)

The economic environment

3.

The actors close to the company that affect its ability to serve the customers are part of

a)

the Microenvironment

b)

the Macroenvironment

4.

Larger societal forces such as demographic, economic, natural, political, and others that affect marketing management's decisions are part of

a)

the Microenvironment

b)

the Macroenvironment

5.

Choose the concept for the following definition:

The internal environment is conformed by departments or areas such as finance, human resources, accounting, purchasing, and the top management, which share the responsibility for understanding customer needs and creating customer value.

a)

The Company

b)

The Suppliers

c)

The Customers

d)

The Competitors

6.

Firms that provide the resources needed by the company to produce goods or offer services are

a)

the company

b)

the suppliers

c)

the competitors

7.

Firms that help the company to promote, sell, and distribute the products to the final customers or buyers.

a)

the competitors

b)

the Intermediaries

c)

the publics

8.

Any group that has an actual or potential interest in or impact on an organization’s ability to achieve its objectives.

a)

Publics

b)

Suppliers

c)

Competitors

d)

Customers

9.

___ refers to natural resources that are needed as inputs by marketers or that are affected by marketing activities.

a)

Economic environment

b)

Technological environment

c)

Natural environment

d)

Cultural environment

10.

STEP includes

a)

Strengths, Technology, Effectiveness, and Price.

b)

Strengths, Technical Ability, Energy, Power.

c)

Socio-Cultural, Technological, Economic, and Political.

d)

Style, Trying, Effort, and Presentation.