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Marketing Management

Total questions: 31

Worksheet time: 10mins

Name
Class
Date
1.

Marketing management is ________.

a)

managing the marketing process

b)

monitoring the profitability of the company’s products and services

c)

the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value

d)

developing marketing strategies to move the company forward

2.

Good marketing is no accident, but a result of careful planning and ______________.

a)

strategies

b)

research

c)

selling

d)

execution

3.

Which of the following is the elements of marketing?

a)

Needs and Wants

b)

Creating a Market Offering

c)

Customer Value

d)

All of the above

4.

Many people want a Mercedes, only a few are able to buy. This is an example of ______________ .

a)

Need

b)

Want

c)

Demand

d)

Status

5.

Needs of _________ are being focused in Marketing.

answer choices

a)

Customer

b)

Marketer

c)

Consumer

d)

Seller

6.

This marketing philosophy focuses on persuading and convincing customers to buy the Products.

a)

Production

b)

Product

c)

Selling

d)

Marketing

7.

Ajay calls his friend Akash and requests him to sell one of his paintings to Rama’s mother. In this transaction who is the marketer?

a)

Ajay

b)

Akash

c)

None

d)

Both

8.

Marketing Management is the _________ of choosing target markets and getting, keeping and growing customers through creating, delivering and communicating superior customer value.

a)

Science

b)

Art

c)

Science and Art

d)

None of the Above

9.

Which concept of marketing emphasis on availability and affordability of the product –

a)

selling

b)

production

c)

product

d)

marketing

10.

Needs of _________ are being focused in Marketing.

a)

Customer

b)

producer

c)

Retailer

d)

Consumer

11.

What are the four stages in the product life cycle?

a)

Introduction, Growth, Climax, Decline

b)

Start, Growth, Decline, Retire

c)

Introduction, Growth, Maturity, Decline

d)

Conceptualisation, Introduction, Maturity, Decline

12.

Relationship marketing means

a)

Selling to relatives

b)

Selling by relatives

c)

After sale service

d)

Cross selling

e)

None of these

13.

One of the following is the correct definition of marketing used by the Chartered Institute of Marketing and the others are fundamentally flawed. Which one is correct?

a)

The selling process which results from the identification and anticipation of customer requirements.

b)

Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.

c)

An accounting process of minimizing costs and maximizing revenues.

d)

The supply of goods and services to customers in such a way that the company becomes the preferred source of supply for customers.

14.

Which of the following is NOT usually defined as an element of the marketing mix?

a)

Product

b)

People

c)

Place

d)

Profit

15.

The term ‘market’ may be understood in which of the following contexts?

a)

Geographical area covered

b)

Type of buyers

c)

Quantity of good transacted

d)

All of the above

16.

According to the modern marketing concept, which of the following statements is true?

a)

It refers to the group of people who do not have the ability but willingness to buy a particular product.

b)

It refers to only the set of people who have the purchasing power to buy a particular product.

c)

It refers to the set of actual and potential buyers for a product.

d)

It refers only to the people who show interest in a particular product.

17.

Hindustan Limited has launched a new range of air conditioners in order to add value to the usability of the product. The new range of air conditioners have an inbuilt air purifier and are available in attractive colours. Identify the type of marketing philosophy being described in the above lines.

a)

Product Concept

b)

Production Concept

c)

Marketing Concept

d)

Societal Marketing Concept

18.

In order to promote the habit of health and hygiene among weaker sections of the society, Home Products has launched low cost packs of hand wash. Identify the type of marketing philosophy being adopted by the company.

a)

Product Concept

b)

Production Concept

c)

Marketing Concept

d)

Societal Marketing Concept

19.

Pragati has chalked out an action plan in order to increase her company's market share in the international market by 20% in the next one year. The action plan contains the details about how the production levels will be increased, promotional activities will be carried out and so on. Identify the type of marketing function being described in the given lines.

a)

Marketing Research

b)

Marketing Planning

c)

Product Designing and Development

d)

Packaging and Labelling

20.

Which of the following can be marketed?

a)

Kerala Tourism persuading people to visit Kerala for health tourism.

b)

Red Cross society persuading to donate blood.

c)

Political parties persuading to vote for a particular candidate.

d)

All of the above

21.

This P is not a part of the 7Ps of marketing mix?

a)

Promotion

b)

People

c)

Process

d)

Purpose

22.

USP is defined as . . . .

a)

Unique Selling Price

b)

Unique Sales Preposition

c)

Unique Selling Preposition

d)

Unique Strategic Preposition

23.

___________ is a plan for determining which products a business will manufacture or stock.

a)

4 P's

b)

Promotional Mix Strategy

c)

Product Mix Strategy

d)

Marketing Strategy

24.

Which of the choices does NOT happen in the growth stage?

a)

Product quality is maintained and additional features and support services may be added.

b)

Pricing is maintained as the company enjoys increasing demand with little competition

c)

Product features may be enhanced to differentiate the product from that of competitors.

d)

Distribution channels are added as demand increases and customers accept the product.

25.

Age, gender, marital status, ethnic background & occupation are statistics often referred to as ?

a)

Target Market

b)

Demographics

c)

Psychographics

d)

Groups

26.

Name the element of product mix which acts as a silent salesmen as it induces customers to buy the product.

a)

packaging

b)

branding

c)

labeling

d)

none of the above

27.

Magazines and pastries are examples of ____________ products.

a)

a) Convenience

b)

b) Shopping

c)

c) Specialty

d)

d) All the above

28.

Relationship marketing means

a)

Selling to relatives

b)

Selling by relatives

c)

After sale service

d)

Cross selling

e)

None of these

29.

Type of products which cannot be sold without technical knowledge –

a)

Durable

b)

Industrial

c)

Convenience

d)

none of above

30.
What is "Consumer Behaviour?"
a)
The way consumers behave in a shop.
b)
Making a repeat purchase.
c)
The thoughts consumers have and the actions they take when purchasing products.
d)
Customers being loyal to a business.
31.

New-to-the-world products are ________.

a)

low-cost products designed to obtain an edge in highly competitive markets

b)

new product enhancements that supplement established products

c)

new versions of an existing product that has been less successful

d)

new products that create an entirely new market