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Worksheets

Directing

Total questions: 51

Worksheet time: 26mins

Name
Class
Date
1.

The highest level need in the need hierarchy theory of motivation is

a)

Esteem need

b)

Social need

c)

Self actualization need

d)

Safety need

2.

The process of converting the message into communication symbols is known as

a)

Decoding

b)

Encoding

c)

Media

d)

noise

3.

Grapevine is

a)

Formal communication

b)

Barriers to communication

c)

Lateral communication

d)

Informal communication

4.

The motivation theory which classified needs in hierarchical order is developed by

a)

Peter f drucker

b)

Abraham maslow

c)

Scott

d)

Fred luthans

5.

Which of the following is a financial incentive?

a)

Job enrichment

b)

organisational climate

c)

Job security

d)

Retirement benefits

6.

Directing is concerned with the following elements

a)

Communication

b)

Leadership

c)

Motivation and supervision

d)

All of these

7.

Supervision means

a)

Fulfillment of legal formalities

b)

Starting a business

c)

Planning for the future

d)

Overseeing what is being done by subordinates

8.

Leadership is the process of

a)

Supervision

b)

Delegating authority

c)

Making people responsible without providing them any authority

d)

Influencing the behaviour of people

9.

Bonus, promotion and recognition are the examples of

a)

Planning

b)

positive motivation

c)

Controlling

d)

Staffing

10.

Punishment and stopping increments, etc are the examples of

a)

Communication

b)

Positive motivation

c)

Negative motivation

d)

Supervision

11.

Which of the following is a function of supervision

a)

Staffing

b)

Accounting

c)

Planning

d)

Ensure performance of work

12.

Basic psychological needs are concerned with

a)

Thirst

b)

Hunger

c)

Shelter

d)

All of these

13.

Motivation is the process of------------------------- people to action to accomplish desired goal.

(a)  

14.

Maslow’s (a)   theory is considered fundamental to understanding of motivation.

15.

Financial incentive refers to incentive which is in direct ---------------------------form.

(a)  

16.

A (a)   need can no longer motivate a person.

17.

Bonus is an incentive offered over and above the (a)   to the employees.

18.

A joint Management committee is an example of (a)   , one of the non financial incentives.

19.

A one who conveys his thoughts or ideas in communication process is known as------------

(a)  

20.

Obstruction or hindrance to communication like poor telephone connection, inattentive receiver etc. are termed as--------------.

(a)  

21.

Spread of rumors is possible in--------------communication.

(a)  

22.

Converting encoded symbols of the sender is--------------.

(a)  

23.

The process of instructing, guiding, counseling, motivating and leading people in the organization is called (a)   function of management.

24.

Effective directing through motivation, communication and (a)   helps to reduce resistance to introduce changes in the organisation.

25.

Leadership is a complex phenomenon involving the leader, the followers and the situation.

a)

True

b)

False

26.

Some managers may be effective leaders without ever having taken a course or training program in leadership.

a)

True

b)

False

27.

Leadership is most associated with vision.

a)

True

b)

False

28.

Participative type of leadership is also known as democratic style of leadership.

a)

True

b)

False

29.

In autocratic style of leadership, the leader is dogmatic.

a)

True

b)

False

30.

Leadership never determine the ability of an individual to influence others.

a)

True

b)

False

31.

Installing award or certificate for best performance is an example of Employee Recognition Programme.

a)

True

b)

False

32.

Stability of income is an example of Basic Physiological Needs.

a)

True

b)

False

33.

Esteem needs include growth, self-fulfillment and achievement of goals.

a)

True

b)

False

34.

Directing takes place wherever superior- subordinate relations exist. Identify the characteristic highlighted in the above statement

a)

a) Directing is a continuous process

b)

b) Directing flows from top to bottom

c)

c) Directing takes place at every level

d)

d) Directing initiates action

35.

Which of the following is the appropriate order of hierarchy of needs according to Abraham Maslow?

a)

a) Safety Needs → Psychological needs → Affiliation needs → Esteem Needs → Self Actualisation needs

b)

b) Psychological needs → Safety Needs → Affiliation needs → Esteem Needs → Self Actualisation needs

c)

c) Affiliation needs → Safety Needs → Psychological needs → Esteem Needs → Self Actualisation needs

d)

d) Psychological needs → Safety Needs → Esteem Needs → Affiliation needs → Self Actualisation needs

36.

Jagan, who was working in a big company resigned on the ground of ‘lack of recognition and attention’ in the organization towards his work and performance. Identify the hierarchy need according to Maslow which was not satisfied for Jagan.

a)

a) Psychological needs

b)

b) Safety needs

c)

c) Affiliation needs

d)

d) Esteem needs

37.

Which of the following describes ‘Autocratic Leadership Style’?

a)

a) Leader develops action plan in consultation with subordinates

b)

b) Communication is only one way with subordinates

c)

c) Manager is only to support and provide information

d)

d) Followers have high degree of independence

38.

Which financial incentive is concerned with regular increments in pay every year?

a)

a. Bonus

b)

b. Productivity linked wage incentives

c)

c. Pay and allowances

d)

d. Co- Partnership

39.

Identify the leadership style.

(a)  

40.

Identify

(a)  

41.

Identify the style of leadership the person is following.

(a)  

42.

Identify the psychologist

(a)  

43.
4.Which of the following is not an element of communication process ?
a)
a.Decoding 
b)
 b.Communication
c)
c.Channel
d)
d.Receiver
44.
5.Grapevine is:
a)
a.Formal communication
b)
 b.Barrier to communication
c)
c.Lateral communication
d)
d.Informal communication
45.
7.The communication network in which all subordinates under a supervisor communicate through supervisor only is:
a)
a.Single Chain 
b)
 b.Inverted-V
c)
c.Wheel 
d)
d.Free flow
46.
8.The highest level need in the need hierarchy of Abraham Maslow is:
a)
a.Safety need 
b)
b.Belongingness need 
c)
c.Self-actualisation need
d)
d.Prestige need
47.
9. Name the type of formal communication in which communication flows from a subordinate to a superior.
a)
a. Upward communication
b)
b.Downward communication
c)
c.Horizontal communication
d)
d.Vertical communication 
48.
10. It is the activity of influencing people to strive willingly for group objectives. Identify it.

a)
a. Motivation
b)
b.Leadership 
c)
c. ommunication
d)
d.Supervision
49.
11.S Ltd assured  their employees that in spite of recession no worker will be retrenched form the job. Name the type of incentive offered to the employees.
a)
a. Recognition 
b)
 b. Job enrichment
c)
c.Job Security 
d)
d. Fringe benefit 
50.
12.At which level of management directing takes place ?
 
a)
a. Top 
b)
b.Middle
c)
c.Low
d)
d.At every level
51.
13. Name the style of leadership in which a leader gives orders  and insists that they are obeyed.
a)
a. Democratic leadership
b)
 b. laissez-faire leadership 
c)
c. Autocratic leadership
d)
d.  Participative leader