You are browsing a user folder while using the command prompt window in Windows 10. The current directory is c:\users\david. You would like to navigate to the documents subdirectory. Which of the following two commands could you use? (Select all that apply.)

While configuring a Windows 10 workstation for a new high priority project, you decide to mirror the operating system disk drive for redundancy. Which type of RAID (Redundant Array of Independent Disks) will you be configuring in Windows disk management?

You are preparing a workstation as a Linux system for a user. You have created multiple partitions, each with differing file systems. Which file system is only accessed by the memory manager?

A 64-bit application is causing problems on a Windows 10 computer. You are following a support document while troubleshooting the application. In which of the following areas does an application typically NOT install during installation?

A new Windows 10 PC is configured to obtain an IP (Internet Protocol) address using DHCP (Dynamic Host Configuration Protocol). You notice that the PC has an address of 169.254.1.20 and cannot connect to network resources. This computer is used on multiple networks and should have a static IP. What could be configured via the NIC (Network Interface Card) to remedy the PC's connectivity?

Which of the following is considered to be a security concern when using a mobile device?

Which of the following is NOT considered a security incident?

You are implementing a disaster recovery plan. The plan includes backing up mission critical servers. Which of the following backup types will require the longest time to restore?

You have arrived 30 minutes late at a customer site to address a technical issue. Which area of customer service has been impacted the most?

Which of the following power issues can lead to a brownout?

Which one of the following is NOT one of the three properties that defines secure information?

Which one of the following terms is defined as the likelihood and impact or consequence of a threat actor exercising a weakness?

Windows networking supports two types of accounts. Local accounts are used for the local system and domain accounts are used for access to Windows servers. Where are domain accounts stored?

What are the two principal security challenges when it comes to mobile device security (choose two)?

You are reorganizing documents on a server for user access. You plan on using a military method to organize the document folders. Which folder(s) will be restricted to the owner and those under an NDA (Non-disclosure Agreement) (choose all that apply)?

Which of the following are examples of instruction sets that can be used for automating tasks? (Select TWO)

Which Windows 10 power-saving mode uses an ACPI (Advanced Configuration and Power Interface) S0 low-power idle mode to maintain a network connection while saving energy?

A user is having problems with a PC after clicking an attachment in an email message. Which of the below would categorize high CPU utilization and threatening messages appearing on the screen?

You are configuring a Windows desktop to allow remote desktop sessions. For security purposes, you want to configure an alternate RDP (Remote Desktop Protocol) port. Which of the below is the default RDP port?

Which of the following is NOT a government regulation that would affect technology installation and maintenance?

You have several old computers that you need to dispose of. By following best security practices, you employ remnant removal. Which of the following are you NOT concerned with?

Which one of the following is considered to be a security concern when using a mobile device?

You are installing a wireless access point. Rather than manually configure security settings, you decide to use the Wi-Fi Protected Setup (WPS) feature. Which security mechanism will be used for wireless access?

You are configuring a wireless access point for the office you work in. You are configuring both 2.4GHz (Gigahertz) and 5GHz for users. Which wireless standard will only use the 5GHz spectrum?

The NIST (National Institute of Standards and Technology) Computer Security Incident Handling Guide identifies stages in an incident response lifecycle. Which of the below is concerned with improvement of procedures or systems as a result of a review?

A user has reported that a Windows 10 computer often freezes. Which management tool can be used to investigate applications that stop responding frequently?

Which of the following is typically NOT a specified system requirement for a word processing software application?

A problematic Windows system needs to be restarted. You decide to use a command prompt window that is open. Which command do you use?

You are managing a small business network with several Windows 10 computers and one Windows 2016 server. You want to create password policies that will be pushed out to the client computers. Which management snap-in will you use?

A user̍s Windows 10 PC is experiencing problems with a video card. The user states that it was working fine until a recent driver update. Which Control Panel applet would you use to roll back the video card driver?

You would like to give a user the ability to request help and allow a connection from the support team to a Windows computer. Which setting do you configure?

Which of the following is considered to be a security concern when using a mobile device?

Which one of the following is a vulnerability concern with physical security?

When troubleshooting a problem for a user, what type of questioning is best to use in order to gather more details about the problem?

You are installing a 32-bit application on a Windows 10 64-bit computer. What is the special environment where a 32-bit application runs on a 64-bit system?

Which of the following Windows user groups is used to support legacy applications but has been deprecated?

You are using a Windows 10 computer. When you open a webpage, it is not using your favorite web browser. Where can you change this behavior in Windows Control Panel?

You are implementing mobile security in the workplace. To help protect devices in the event they are lost or stolen, which policies do you propose (choose two)?

By using Windows Device Manager, a user can view a device and see configuration information that is used for proper hardware communication with the CPU (Central Processing Unit). Which of the following is NOT one of those resources?

Which one of the following can restrict the use of a mobile device camera to certain areas within an organization̍s facilities?

Which of the following commands are used on a Linux system to check a disk for errors?

You are troubleshooting a Windows 10 computer that is having difficulty browsing the Internet. You decide to view the DNS (Domain Name System) cache on the computer to see what names have recently been resolved. What command line utility do you use?

An incident has happened with a user's workstation. Several technicians have been investigating the problem and have used the system and tampered with possible evidence. Nothing has been documented. What has been compromised?

Which of the following does NOT need special care and handling when it is being disposed of?

Which of the following file extensions is NOT associated with a popular scripting language?

A mobile device is not able to connect to any networks. What should be checked?

Which of the following is required for membership in a Windows Active Directory (AD) domain (choose two)?

Which one of the following data destruction methods involves electromagnetic disruption?

Which computer virus type is usually targeted at Microsoft Office documents?

A keylogger is what type of a malicious risk?

A user believes that malware has impacted the web browser that they use. What is a common symptom that affects a web browser?

Which of the following is NOT an example of PII (Personally Identifiable Information)?

You are thinking about configuring a Data Loss Prevention (DLP) solution at work. This will help to prevent sensitive files from being distributed outside of the workplace. Which one of the following is NOT a component of Data Loss Prevention (DLP)?

A user is receiving an error when trying to run a newly installed application on a Windows 10 PC. You decide to look at the application installation directory. At minimum, which two permissions does the user need to run the application from this directory? (Select all that apply.)

You have installed a new software application on a Windows 10 PC. The user has mentioned that the PC now runs very slow. Which utility can be used to view the resources that are being used by the new application?

You are looking to implement power saving features on an older Windows PC. You know that three compatible components are required for power management to work as defined by the ACPI (Advanced Configuration Power Interface) specification. Which of the below is NOT one of the three components?

A user is looking to customize the dock on a Mac computer. Which two system icons can be found on the dock by default? (Select all that apply.)

You would like to create a new user account on a Mac computer. Which one of the below is NOT an account type option?

Which of the following is NOT included in a request for change (RFC) document?

Which of the following Windows networking technologies pertains to the security control of authentication?

Mobile device security has two principal challenges: portability and capacity. What does capacity refer to in this context?

A user is having problems with a PC after visiting a website and downloading a file. Which of the below would categorize problems accessing a folder after downloading this file?

A user needs to download a file from a website. The site displays as unsecure in the web browser. Which of the following may be the problem (choose all that apply)?

A user is trying a biometric device to gain access to a computer. The system is denying access. What is occurring?

When practicing good customer service, which of the below is NOT an element of respect?

You are modifying a script that automates a task on a computer. Which of the following basic data types is used for whole numbers?

Which of the following is put in place to reduce the risk of service disruption?

Which of the following would not be applicable to an electrostatic discharge (ESD) workstation?

It is common for some organizations and government locations to disallow the use of mobile devices while on premise for which two reasons? (Select all that apply.)

Which of the following is a solution to the vulnerability of tailgating?

You have configured a new user in Active Directory. You created a new user account, assigned the user to a group, and given the user access to any appropriate shared network resources. Which of the following logical security controls pertains to accessing a shared resource?

Which of the following threats is a combination of social engineering and spoofing?

The NIST (National Institute of Standards and Technology) Computer Security Incident Handling Guide identifies stages in an incident response lifecycle. What stage is concerned with reporting the incident to stakeholders?

Which Windows utility command can be used to create a custom management console?

In Windows 10, network location settings determine what firewall configurations are applied. Which of the following is NOT a network location in Windows 10 (choose two)?

You are troubleshooting an email server. You would like to check to see if the SMTP (Simple Mail Transfer Protocol) server is available and listening on port 25. Which remote utility could you use to remote to this port?

A Windows 10 PC on the network is only able to connect to other resources, both public and private, by using IP addresses. What setting needs to be checked via the NIC (Network Interface Card) properties?

A user has mentioned that many free apps that have been installed on an Android mobile device are no longer opening. You are troubleshooting the device. Which of the following likely happened?

Which of the following mobile device components degrades over time?

Which application is used to factory reset an iOS device?

Which of the following power issues is known as a complete power failure?

A Windows 10 PC on the network is only able to connect to local resources. It will not connect to a remote network or any Internet websites. What setting needs to be checked on the NIC (Network Interface Card) properties?

Users are mentioning that a file share on a Windows server is no longer accessible. You check the server and see the share is still in place. You decide to check to see if any related ports are currently blocked on the server. What command can you use to investigate the ports?

A Windows 10 PC was not resolving local server names correctly. You discovered that the network card properties on the PC had an incorrect DNS (Domain Name Server) address specified. You have corrected the address and would now like to clear the DNS cache. Which command do you use to do so?

You need to view system log files on an Android device. How can this be accomplished?

You have been troubleshooting a user's smartphone. Due to numerous applications freezing during use, you decide to restore the phone to factory defaults. What action will you be performing?

You have configured a new Windows 10 PC, and for some reason it will not communicate properly on the network. You decide to ping the loopback address to test the PC's TCP/IP (Transmission Control Protocol/Internet Protocol) settings. Which of the below is the loopback address?

A user carries a laptop between a home network and a business network. While on the business network the user requires a static IP (Internet Protocol) address. When at home, DHCP (Dynamic Host Configuration Protocol) is used to obtain an address. The user often forgets how to switch the laptop settings between the two, and then has trouble using the laptop online. What type of configuration can be used to help the user?

Which of the following is considered to be a security concern when using a mobile device?