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M.COM Practical/Viva

Total questions: 25

Worksheet time: 19mins

Name
Class
Date
1.

In which of the following project phases is the project schedule developed?

a)

Conceptual

b)

Planning

c)

Implementation

d)

Design

2.

The time necessary to complete a project is referred to as:

a)

Implementation time

b)

Life cycle

c)

Operations Cycle

d)

Production cycle

3.

The project manager has the most authority in the __________ type of organisation

a)

Project Expeditor

b)

Matrix

c)

Projectized organisation

d)

Functional

4.

Which of the following is not one of the major types of E-Commerce

a)

B2C

b)

C2B

c)

C2C

d)

B2B

5.

SET protocol on internet stands for

a)

Secure Electronic Transaction

b)

Secure Establish Transaction

c)

Secure Electronic Transmission

d)

Secure Establish Transmission

6.

Who breaks into other people's computer system and steals destroys information

a)

Crackers

b)

Hackers

c)

Phreakers

d)

Script Kiddies

7.

NEFT works on the principle of which of the following

a)

Gross Batch Settlement

b)

Deferred Net Settlement

c)

Priority Net Settlement

d)

Domain Net Settlement

8.

How many digits are present in IFSC Code

a)

9

b)

15

c)

10

d)

11

9.

Which of the following is not a measure for quality of service for a consumer?

a)

Responsiveness

b)

Competition

c)

Empathy

d)

Tangibility

10.

which of the following passes through 4 stages of distinctiveness, emulation, mass fashion and decline

a)

Style

b)

Fashion

c)

Fad

d)

Style and Fashion

11.

Consumer are not aware of them and normally don't think of buying them:

a)

Convenience Goods

b)

Shopping Goods

c)

Specialty Goods

d)

Unsought Goods

12.

-----------------is the difference between customer expectations and perceptions:

a)

Customer Delight

b)

Customer Satisfaction

c)

Customer Gap

d)

Supplier Gap

13.

------------- is defined as the caring, individualized attention that the firm provides its customers:

a)

Empathy

b)

Responsiveness

c)

Sympathy

d)

Assurance

14.

Section 80 CCC relates to

a)

Pension Fund of LIC

b)

Interest on loan taken for studies

c)

Health Insurance

d)

Donation

15.

Section 80 E relates to

a)

Pension Fund of LIC

b)

Interest on loan taken for studies

c)

Health Insurance

d)

Donation

16.

Surcharge is payable by an individual where the total income exceeds

a)

10 lakhs

b)

25 lakhs

c)

50 lakhs

d)

1 crores

17.

Phishing is an attempt to acquire

a)

Loan from unauthorized firms

b)

Sensitive information such as username , password etc

c)

Personal information from banks

d)

None of the above

18.

Assessee is always a person but a person may or may not be an Assessee

a)

True

b)

False

19.

What is Call Money

a)

Money borrowed or lend for a day or overnight

b)

Money borrowed for more than one day but up to 3 days

c)

Money borrowed for more than one day but up to 7 days

d)

Money borrowed for more than one day but up to 14 days

20.

Which among the following is not a member country of NAFTA?

a)

USA

b)

Mexico

c)

Panama

d)

Canada

21.

Which is not a feature of Weber's Bureaucracy:

a)

Hierarchy

b)

Division of work

c)

Official rules

d)

Personal relationships

22.

SEBI was established in which year?

a)

1999

b)

2002

c)

1992

d)

2000

23.

Which is not a part of 7 p's of service marketing

a)

Promotion

b)

Price

c)

People

d)

Purpose

24.

What according to Cadbury (2002), Corporate Governance is an issue of Power and

a)

Accountability

b)

Rights

c)

Profit

d)

Appropriability

25.

Indian Bank note Demonetization took place in

a)

7,Nov 2016

b)

6,Nov 2017

c)

7,Dec 2016

d)

8,Nov 2016