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Motivation and Communication in Business

Total questions: 15

Worksheet time: 9mins

Name
Class
Date
1.

The reasons that people go to work are known as

a)

Sectors

b)

Tertiary

c)

Motivators

d)

Division of labour

2.

Which of the following is not a common motivator

a)

Salary

b)

Job satisfaction

c)

Social needs

d)

Company car

3.

Which of the following is NOT a product of having a motivated workforce

a)

High output per worker

b)

Willingness to accept change

c)

High staff turnover

d)

Low rates of strike action

4.

Which of the following is not a recognised theory of motivation

a)

FW Maslow

b)

Maslow's Hierarchy of Needs

c)

FW Taylor

d)

Herzberg

5.

Which theorist focused on a worker being motivated solely by being paid more for higher levels of output

a)

Maslow

b)

Taylor

c)

Herzberg

d)

Mr Hill

6.

Which theory contains motivators and hygiene factors

a)

Taylor

b)

Mr Hill

c)

Maslow

d)

Herzberg

7.

Which of the following methods of financial motivation is usually paid weekly

a)

Salary

b)

Bonus

c)

Wage

d)

Dividend

8.

Which of the following methods of financial motivation is usually paid monthly

a)

Salary

b)

Wage

c)

Dividend

d)

Christmas bonus

9.

The method of payment where workers are paid for the number of hours that they work is known as

a)

Piece rate

b)

Piece bonus

c)

Time rate

d)

Bonus rate

10.

Which of the following is a benefit of piece rate

a)

Difficult to calculate

b)

Lazy workers get paid the same as hard workers

c)

Broken machinery can affect how many pieces can be made

d)

Easy to calculate

11.

In which type of job is commission often paid

a)

Customer service

b)

Emergency services

c)

Sales

d)

Education

12.

Which of the following is not a non-financial method of motivation

a)

Job rotation

b)

Autocratic leadership

c)

Job enrichment

d)

Training

13.

The advancement of an employee within an organisation is known as

a)

Success

b)

Employment furthering

c)

Favouritism

d)

Promotion

14.

There are several ways in which a business can increase the job satisfaction of its

(a)  

15.

(a)   gives workers more responsibility and

involvement in the decision making process for a particular job.