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IHG Way of Clean

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

If the guest is staying multiple nights, Housekeeping Stayover service will be performed?

a)

Daily Turndown service

b)

Housekeeping will be performed on Request only

c)

Once in five days

2.

If the guest does require housekeeping service, guest cannot be in the room at the time of cleaning.

a)

True

b)

False

3.

If the guest request Housekeeping service at check in or at any point during their stay, the colleague should confirm a time that is preferable for the guest to have thier guest room cleaned

a)

Guest should provide a time/range of 1hr window.

b)

Guest should provide a time/range of 4hr window.

c)

Guest should provide a time/range of 2hr window.

4.

How many steps to be followed for IHG Way of Clean program?

a)

IHG Way of Clean 10s

b)

IHG Way of Clean 7s

c)

IHG Way of Clean 5s

5.

IHG recommended chemicals products are

a)

Oxivir

b)

Diversey

c)

Lizol

6.

How many colour coded microfiber cloth system must be used for guest room cleaning as well as throughout the hotel

a)

5

b)

3

c)

10

7.

Pink colour coded microfiber is used for

(a)  

8.

Yellow colour coded microfiber cloth used for

(a)  

9.

Blue colour coded microfiber is used for

(a)  

10.

What are the 5 step process of IHG Way of Clean

(a)