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WorksheetsEffective Communication
Total questions: 26
Worksheet time: 13mins
Communication is defined as: the exchange of information, feelings, thoughts, or ideas.
True
False
Effective communication involves:
speaking
listening
facial expressions
all the above
To communicate well, you must be able to...
express yourself clearly.
actively listen
All answers are correct.
Active listening involves:
asking questions
repeating back what the other person said
making eye contact
all the above
Non verbal communication is communication
using words
using sign language
without words
An example of verbal communication is:
Phone conversation
Posture
Eye contact
Writing an email
Your teacher has not given you a grade for a paper you handed in, and you tell him or her, "I handed in that paper with everyone else. It's not my fault if you can't keep yourself organized," is an example of which of the following communication styles?
Agressive
Passive
Assertive
A person who has a tendency to give up, or give in without standing up for their rights and needs
Aggressive
Assertive
Communication
Passive
Which communication style is the most effective?
Aggressive
Passive
Assertive
Which people tend to be "chameleons" or change to suit the situation?
Passive
Aggressive
Passive-Aggressive
Assertive
Which people tend to be loud and in your face, blunt, or tactless?
Passive
Aggressive
Passive-Aggressive
Assertive
Which people tend to take care of themselves and their own rights only?
Passive
Aggressive
Passive-Aggressive
Assertive
Which people tend to use silence and guilt trips to manipulate others?
Passive
Aggressive
Passive-Aggressive
Assertive
Which people tend to consider the rights of self and rights of others?
Passive
Aggressive
Passive-Aggressive
Assertive
Which people tend to be honest, tactful, and respectful?
Passive
Aggressive
Passive-Aggressive
Assertive
Albert wants to play basketball, while John wants to stay inside and play a video game. Which of the following is a compromise?
They play each game for an hour.
They don't hang out at all.
They play basketball.
They argue until one person gives in.
If you're arguing with a classmate, who's the best person to mediate the dispute?
You
Your best friend
Your teacher
Your classmate's brother
Describe compromise.
not sharing
getting your way
take without giving
give and take
If you can't seem to solve your conflict yourself, you should
Ask for help
Fight the other person
Just forget about it and stay angry
Keep trying to make them see it your way
Is this a good "I" statement?
"I feel sad when you forget my birthday. Next time, can you please send me a message even if you can't tell me "Happy Birthday" in person?"
Yes
No
Is this a good "I" statement?
"It makes me angry when you speak to me that way. You need to watch your mouth when you speak to me!"
Yes
No
Which people tend to be direct and use eye contact?
Passive
Aggressive
Passive-Aggressive
Assertive
Which of the following is a verbal cue you can use to show you’re actively listening?
saying, “Ooh ooh”
interrupting
humming a familiar song
asking a follow-up question
