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Worksheets

EA & CNC

Total questions: 20

Worksheet time: 8mins

Name
Class
Date
1.

What is the fullform of EA?

a)

Endless Accessibility

b)

Early Accessibility

c)

Endless Aisle

d)

Early Aisle

e)

none of them

2.

Which of the below device can be used for EA ?

a)

Personal mobile

b)

Customer’s mobile

c)

Personal shoppers Tabs

d)

Brands Tabs

e)

All of them

3.

Which app can be used for EA ?

a)

SSL shopping app

b)

Brands individual shopping app

c)

Both of them

d)

None of them

4.

1.Can a SSL employee place an order on customer’s behalf through his personal mobile using his Employee ID in executive login

option?

a)

Yes

b)

No

5.

Can multiple quantity of a single product be ordered ?

a)

Yes

b)

No

6.

Can customer avail the warranty benefits online as available in store ?

a)

Yes

b)

No

7.

Can we change the delivery address before placing the order ?

a)

Yes

b)

No

8.

Can we change the delivery address after placing the order ?

a)

Yes

b)

No

9.

Can a customer choose his home store in SSL app ?

a)

Yes

b)

No

10.

1.Can an EA Champ/PS/DM/ ROM/UH request the Omni team to add the missing product on SSL app, which is available in store

and not available on app?

a)

Yes

b)

No

11.

Can a customer avail FC benefits through linking his mobile App with FC card number?

a)

Yes

b)

No

12.

What is correct cash on delivery COD Limit ?

4 lines
13.

What is the Minimum order value to avoid delivery charges ?

4 lines
14.

Can a customer redeem CN online?

a)

Yes

b)

No

15.

Can a customer redeem FC points online ?

a)

Yes

b)

No

16.

An online purchased product can be exchanged in any store ?

a)

True

b)

False

17.

Can a product SKU / EAN be scanned online for easy search ?

a)

Yes

b)

No

18.

CNC option can be selected on the app by clicking on

a)

Free Express Store Pickup

b)

CNC

c)

Click N Collect

d)

Express Store Pickup

19.

If the selected product is available in his/her nearby store , then the customer can collect the same product within how many hours after the order is placed?

a)

72 Hours

b)

24 Hours

c)

32 Hours

d)

06 Hours

20.

“Endless Aisle” Is an intelligent combination of _________ and _________ to serve the retail customers in a better way.

(a)