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Marketing Section 1.1

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The activity, set of institutions, and processes for creating, communicating, and delivering offerings that have value for clients, partners, and society at large.

a)

marketing

b)

goods

c)

services

d)

marketing concept

2.

Tangible items that have monetary value and satisfy your needs and wants.

a)

goods

b)

services

c)

wants

d)

needs

3.

Intangible items that have monetary value and satisfy your needs and wants.

a)

goods

b)

services

c)

wants

d)

needs

4.

The idea that a business should strive to satisfy customers’ needs and wants while generating a profit for the business.

a)

marketing

b)

wants

c)

needs

d)

marketing concept

5.

An added value in economic terms; an attribute of goods or services that makes them capable of satisfying consumers’ wants and needs.

a)

utility

b)

want

c)

need

d)

factors of production

6.

Which of the following utilities involves making products?

a)

information utility

b)

form utility

c)

place utility

d)

possession utility

7.

Which economic utility increased when fast-food restaurants began accepting credit cards?

a)

possession utility

b)

form utility

c)

information utility

d)

place utility

8.

When Angela checked out of her hotel, she completed a research form rating the hotel's service, food, and accommodations. This is an example of what marketing core function?

a)

product planning

b)

information utility

c)

marketing information management

d)

marketing mix

9.

What does a miniature golf business provide to its customers?

a)

a promotion

b)

a good

c)

an exchange

d)

a service

10.

Rate how you feel you did with these questions:

a)

I KNOW EVERYTHING

b)

I rocked it

c)

I did okay

d)

What class is this again?