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WorksheetsBusiness Writing 5
Total questions: 15
Worksheet time: 9mins
When you receive last-minute requests, you should reply in an email saying:
"I apologize, but I will have to say "No" to this request as it is a very short notice and I have already committed myself to other requests"
"I would love to help you out, but I already made commitments to other requests to be completed today"
"Sorry, but this is a short notice for me, can you please plan ahead the requests next time?"
When you’re given a short deadline for a project delivery, you should reply in an email saying:
"We all know that this is a high priority project. I was wondering who else can you consider to deliver it?"
"I understand how important this is, but I am afraid that quality will be affected due to the short deadline"
"I know this project is a high priority. If I could have a few more time, I could deliver something of higher quality"
When asked to do something optional that you can’t commit to right now, you should reply in an email saying:
"Thanks! But I think you would benefit from finding someone who can devote more time and energy to this project”
"I appreciate you thinking of me. But unfortunately, I don’t have the time to give this my best right now"
"I am really honored by the request! But it is not of a high priority for me right now, please consider someone else"
The sentence "Due to the fact that" can be replaced with a much more simple word like:
By means of
Because
As a result of
When giving feedback you should choose a positive and constructive tone instead of a destructive tone.
True
False
To make the word "Ascertain" more familiar, you could use a word like:
Answer
Follow Up On
Find out
“The project is not going as planned and it is very perplexing.” If you will re-write this sentence to make it more familiar, you could say:
“The project is not going as planned and it is very troubling.”
“The project is not going as planned and it is very complicated.”
In any email communication, all-caps/upper case words come across as:
Stressing on an important idea
Highlighting the urgency of the message
Shouting/Yelling
Exclamation Points (!)
are used after statements expressed with strong emotions.
are used after statements expressing an inquiry.
are used after statements expressing more clarification to a point.
Semicolon (;)
is used to separate independent clauses from a coordinating conjunction.
is used to elaborate a previous sentence and link it with another sentence.
Which sentence is correct?
We thought about your proposal for a long time, we’ve decided to reject it.
Having considered your proposal for a long time, we’ve decided to reject it.
Have thought about your proposal for a long time, we’ve decided to reject it.
A formal way to apologize for not attending a meeting is
Unfortunately, due to a prior commitment that I am unable to change, I will not be able to attend the meeting.
I'm afraid that I can't make tomorrow's meeting. Something very important has just come up.
Which email is more professional?
Please renew your faculty/staff parking decals by November 1.
It is time to renew your faculty/staff parking decals. New decals are required by Nov. 1. Parking Rules and Regulations require that all vehicles driven on campus must display the current decal.
If you receive an email from an Associate with inappropriate language or content, what are you required to do?
Delete it
Contact your supervisor or a Human Resources representative
Reply to the sender and/or forward it to other people
None of the above
When should confidential or proprietary information be sent via email?
Never
Only with your supervisor’s approval and with support from IT if it’s personal information that needs to be encrypted
Anytime
