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WorksheetsQuiz 1 AOM
Total questions: 20
Worksheet time: 10mins
The word manage comes from the French word "manage" which means?
managing a horse
managing a business
managing a cow
managing the people
It is the intense desire to lead other to reach shared goals
Honesty
Emotional Maturity
Motivation
Integrity
Its goals are to increase output of employees and improve operating efficiency of management
Scientific Management
Administrative Management
Human Relations Movement
Modern Movement
Its concepts we focused on the whole company. This is also comprised of 14 universal principles involving management
Scientific Management
Administrative Management
Human Relations Movement
Modern Movement
This emerged because of the failure of organizations to treat their employees in a humane manner
Scientific Management
Administrative Management
Human Relations Movement
Modern Movement
This refers to the compensation received by the employees
Division of Labor
Remuneration
Subordination of Individual Interest to General Interest
Stability of Tenure
This qualification of an AOM to use advanced MS office Skills
Completion of Relevant courses
Specialized knowledge of pertinent areas
Capable of delegating
Capable of leading
This managerial function is concerned with making sure that the plans and objectives of the office is achieved
Planning
Staffing
Directing
Controlling
This is a type of communication that happens in the office between employees through word of mouth
Downward communication
Horizontal communication
Upward communication
Grapevine
Its concern is the scientific study of observable and verifiable human behavior
Human Relations Movement
Behavioral Science approach
Scientific Management
Operations Approach
What are the principles of delegation?
The responsibilities of an Administrative Office Managers are:
Top Five Administrative Skills:
What study is concerned about the amount of time it took to finish the task and how it was done
The term fixed asset refers to land, labor and capital.
True
False
It is important for mangers to be multitaskers to avoid the pitfalls caused by delegating tasks
True
False
The office is not only the eyes and the ears of the organization but it also provide warmth and courtesy to the public.
True
False
Upward communication is used by employees to send feedback to their superiors.
True
False
The purpose of studying skills that is needed by AOMs is for the future managers to write all of the skills they learned in their cover letter, resume, etc. for better chances of getting hired
True
False
Being a good communicator simply means that you should be able to properly convey what you want to say to your subordinates.
True
False
